Field Tech II jobs in United States
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Compucom · 19 hours ago

Field Tech II

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for various businesses. They are seeking a Field Tech II to serve as the primary onsite contact for technical and service-related issues, focusing on troubleshooting, installing, and repairing various hardware and software.

Data CenterHardwareInformation TechnologyInfrastructureOutsourcingSecuritySoftware
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H1B Sponsor Likelynote

Responsibilities

Diagnose and resolve issues with printers, plotters, kiosks, and POS systems
Install, configure, and maintain hardware and software
Perform routine maintenance to optimize equipment performance
Deliver clear technical assistance to customers onsite and over the phone
Maintain accurate service records and uphold quality standards

Qualification

Printers knowledgeComputer hardwareTroubleshooting skillsElectromechanical experienceCustomer service skillsManage prioritiesCommunication skillsProblem-solving skills

Required

Strong knowledge of printers, computer hardware, and software
Proven troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Ability to manage multiple priorities and work independently or in a team
Physical capability to lift to 50 lbs

Preferred

Electromechanical experience a plus

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 12 days annually)
Paid time off (minimum of 10 days annually, which increases with seniority level)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits

Company

Compucom

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CompuCom is a provider of information technology solutions for businesses.

H1B Sponsorship

Compucom has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-01-03Acquired

Leadership Team

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Kevin Shank
Chief Executive Officer
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S
Sy Inwentarz
Vice President, End User Computing Solutions
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Company data provided by crunchbase