Legal Intake Professionals · 13 hours ago
Legal Intake Specialist
Nashville, TN
Part-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrLegal Intake Professionals is seeking Part Time Legal Intake Specialists at their Nashville location. The role involves acting as a liaison between clients and their customers, primarily in personal injury law, while ensuring customer satisfaction through effective communication and problem resolution.
LegalProfessional Services
Hiring Manager
Chase Apple
Responsibilities
Receiving incoming client calls
Following detailed scripts
Filling out intake forms while talking to clients
Receiving calls electronically and by live transfer
Setting the tone and pace of calls while maintaining a professional attitude
Showing empathy and patience with potential clients
Qualification
Required
Good verbal and written communication skills, specifically: spelling, grammar, and diction
A professional phone voice that shows customer care and concern
Active-listening skills to ensure client information is gathered correctly and fully
The ability to ask appropriate questions
The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
Accurate and fast typing skills
PC/Computer skills in a Microsoft Windows environment
A flexible schedule, including nights, weekends, and holidays
A High School Diploma or GED, and must be 18 years of age
Preferred
Customer Service Experience Is a Plus, But Not Required
Company
Legal Intake Professionals
Legal Intake Professionals is a legal support service company.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase