BoF Careers · 8 hours ago
Gap Inc. Senior Strategy Manager - AI & Store Innovation
San Francisco, CA
Full-time
Onsite
Senior Level
$169K/yr - $220K/yr
7+ years expGap Inc. is a leading fashion retailer with brands like Old Navy, Banana Republic, and Athleta. They are seeking a Senior Strategy Manager - AI & Store Innovation to lead AI-powered innovations that enhance store operations and improve customer engagement. The role involves developing pilot programs, collaborating cross-functionally, and evaluating emerging technologies to drive measurable business impact.
Marketing & Advertising
Responsibilities
Lead AI innovation for stores, identifying opportunities where technologies like computer vision, GenAI, IoT, and edge AI can enhance customer and associate experiences
Design and drive pilot programs that validate emerging use cases-from intelligent fitting rooms to predictive inventory tools-and guide them from concept through scale
Partner cross-functionally with store operations, product, data, and technology teams to align innovation priorities with business and operational goals
Evaluate and implement emerging technologies, balancing feasibility, scalability, and enterprise integration
Develop business cases and frameworks to communicate the value of in-store AI innovation to executive and brand leadership
Establish success metrics and ensure learnings from pilots inform enterprise adoption roadmaps
Collaborate with the AI Platform and Consumer Experiences teams to ensure consistent standards and leverage shared tools and models
Qualification
Required
7-12 years of experience in technology innovation, product strategy, or enterprise digital transformation
Strong understanding of modern AI capabilities (GenAI, computer vision, NLP, automation) and how they can be applied to operational or customer-facing contexts
Proven ability to lead 0→1 innovation programs - from concept development to pilot execution to enterprise integration
Skilled in cross-functional collaboration, balancing business strategy and technical feasibility
Excellent communicator able to bridge technical detail and business value
Comfortable in ambiguous environments, with a bias toward experimentation and learning
Passionate about human-centered technology and the future of connected retail experiences
Preferred
Experience in enterprise innovation labs, AI product strategy, or emerging technology deployment
Familiarity with store operations, associate enablement tools, or in-store technology ecosystems
Knowledge of Agile practices and leading multi-disciplinary teams
Strong analytical, storytelling, and executive presentation skills
Benefits
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase