TalentBurst, an Inc 5000 company · 1 day ago
Implementation Conversion Analyst I
TalentBurst, an Inc 5000 company, is seeking an Implementation Conversion Analyst I to assist clients in migrating to their new systems. The role involves examining data files, validating transactions, and training clients on the use of the Client systems during the conversion process.
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Responsibilities
Develops understanding of and defines client products and services through information gathering sessions to determine how CLIENT systems must be established to meet client needs
Completes product workflow documents summarizing all processing requirements and determines key challenges in converting customer to CLIENT systems
Through data analysis, product mapping and interviews, gathers forms and data files from customer and assesses requirements for software utilization and discusses any software customization requirements with programming team
Creates data maps and transaction workflow documents showing exactly how every field of information will be converted. The data mapping forms the technical specification for the conversion and, in some cases, may generate code. Shares data maps with programmers, clients, and others as appropriate to ensure successful conversion. Refines mapping through iterative validation
As part of the conversion process, tests customized software against customer specific needs, shares with customer reports and application specific data that reflects how conversion data will be processed. Reviews conversion results (reports, balancing, data load, software changes) with client to refine and confirm requirements. Obtains formal customer acceptance of results
Examines client's processes, forms and reports, determines operational needs, and documents what the software will do and all related processes, forms, reports, etc. to be used after conversion is complete
May develop new procedures with client to ensure CLIENT software is used appropriately
Carefully examines data and reports to make sure conversion is proceeding correctly, runs test scripts with various data to see how new or customized transactions process through the software and verifies and validates accuracy of data through the generation of a variety of reports. Validation may include completion of prior system to CLIENT balancing
Coordinates and conducts readiness review. This includes directing the customer in the preparation and execution of test scripts to verify accuracy of data, training and procedures, system set-up and reports. The readiness review process ensures the customer training and procedures, the system, and the conversion data are correct and ready for actual conversion
Customizes CLIENT software through the use of authoring tools to meet individual customer needs – modifies screens and data fields, creates new forms, screens, product sets, tables, etc
Throughout the project, provides expertise to answer questions and guide the client in the use of the system
Conducts train the trainer sessions to instruct and train internal customers (employees) or external customers on changes, new systems or new procedures
Acts as an on-site resource during conversion and answers questions, troubleshoots problems as they occur, supports implementation of new procedures, conducts last minute training if necessary and provides support during conversion week. Reviews the conversion results (reports, balancing of systems, balancing system conversion to associated General Ledger accounts, errors) with the customer and obtains client sign-off. Coordinates and directs the completion of post-conversion maintenance potentially including error resolution, system or data changes, and balancing adjustments
Other related duties are assigned as needed
Qualification
Required
Previous Credit card experience strongly preferred for this role such as processing or operations
Managing Credit card portfolios for financial institutions (banks, credit unions, resellers)
Consulting and assisting clients through a platform migration
Perform routine calls with clients providing guidance and support on the TBS to P1C migration
Supports questions on the new Credit platform to include user interface, reports, operations, and supporting products
Coordinates with the internal project team to receive and deliver information to their clients
Strong communication skills with attention to detail and the ability to manage tasks at various levels of completion are a must
Proficiency with Microsoft Office Suite is required
Bachelor's Degree in Business or related field or the equivalent combination of education, training, and work experience
Communicates ideas both verbally and in written form in a clear, concise, and professional manner
Requires advanced working knowledge of CLIENT systems as well as the industries in which CLIENT competes for business
Ability to understand, apply and explain concepts
Ability to handle project commensurate with job expectations
Ability to analyze and solve problems using learned techniques and tools
Requires human relations, negotiation and documentation skills
Requires high attention to detail
Positions involving data mapping require strong analytical and technical skills
Ability to translate client requirements to technical specifications and communicate to technical staff
Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
Flexibility, versatility, dependability
Preferred
Credit industry experience is highly preferred
Company
TalentBurst, an Inc 5000 company
Founded in 2002, TalentBurst is an MBE and JCC certified firm that provides award winning solutions globally.
H1B Sponsorship
TalentBurst, an Inc 5000 company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (7)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-19
Seattle TechFlash
2025-04-17
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