Landstar · 5 hours ago
Liability Claim Representative
Jacksonville, FL
Full-time
Hybrid
Entry Level
2+ years expLandstar is a transportation services company that leverages a network of independent business owners. The Liability Claim Representative will investigate and resolve auto accident claims, ensuring fair settlements while maintaining compliance with applicable laws and regulations.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Review initial accident/incident details, including parties involved and damages
Verify applicable insurance policy coverage and coverage codes
Conduct investigations to confirm accident facts (e.g., police reports, witness and claimant interviews)
Identify potential fraud indicators and escalate for SIU assignment if warranted
Determine need for field investigation by Independent Adjusters
Assess liability based on available information and investigative findings
Establish and adjust reserves appropriately throughout the claim lifecycle
Determine appropriate claim resolution, including negotiation and settlement
Obtain and document required settlement or authority from management
Coordinate with appraisers, repair facilities, tow companies, storage yards, rental companies, and other vendors
Approve rental vehicles and manage associated costs and rental periods
Confirm damages, repair or replacement costs, and related expenses
Maintain multi-state adjusting licenses and complete continuing education (CE) requirements
Stay updated on industry developments, legal changes, and best practices
Respond timely to arbitration filings and other legal or regulatory documents
Qualification
Required
High School Diploma or GED
Two years of experience in property damage claims, safety, compliance, transportation services, or a combination thereof
Current Florida adjuster license or acquired license within 90 days of hire
Working knowledge of Windows, Word, Excel and PDF document formats
Familiarity with electronic claims processing systems; ability to process claims in a timely manner
Excellent oral and written communication skills
Sound independent negotiation, mediation, and conflict resolution skills within approval limits
Possess a general understanding of tort law, various rules of negligence, measure of damages, releases, statutory & general claims handling practices
An understanding of electronic discovery and preservation of evidence
A general understanding of auto liability, general liability, physical damage insurance coverage
Preferred
Associate's degree in related field
Benefits
Robust benefit plans including affordable medical plans
Employer 401(k) match
Paid time off
Tuition assistance
Company
Landstar
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-03-12IPO
Leadership Team
Frank Lonegro
President and Chief Executive Officer
Michael Kneller
Vice President, General Counsel and Secretary
Recent News
Landstar System, Inc.
2025-10-31
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