PNC · 12 hours ago
Virtual Payment Advisor - Business Banking Merchant Services
United States
Full-time
Remote
Entry Level
$55K/yr - $55K/yr
1+ years expPNC is a company that values its employees and is committed to delivering the best experience for its customers. The Virtual Payment Advisor will engage with small businesses to discuss and promote Merchant Service and Treasury Management products, while building and maintaining client relationships to support their payment needs.
BankingFinanceFinancial Services
No H1B
Responsibilities
Positions payment solutions inclusive of card processing and cash management solutions. Responsible for acquisition and growth of new and/or existing clients through direct marketing and branch distribution network
Acquires, expands and retains client relationships by presenting a full range of PNC solutions focused on clients payments needs during each customer interaction
Provides recommendations and insights that support engagement, loyalty and financial well being through each interaction. Identifies and implements innovative solutions relevant to the the clients processing and cash management needs to support long term growth and retention
Builds an effective internal network within the branch distribution enterprise in order to actively acquire new clients along with expanding existing clients. Demonstrates effective conversation to support the CARES model and educate clients based on their expectations
Effectively executes on contact management strategy by utilizing available tools and resources. Regularly meets with internal business partners to communicate and review pipeline management and accountability to the results of the business
Develops a full understanding of the complex payments landscape in order to engage effectively with the client and internal partners, while focusing on risk exposure based on industry modeling
Qualification
Required
Proven track record in Merchant Services and Treasury Management sales
Ability to prospect and discuss Merchant Service and Treasury Management products with small businesses less than 1MM in annual revenue
Ability to work closely with branch managers and staff in assigned territories
Effective communication skills to support the CARES model and educate clients based on their expectations
Ability to develop a full understanding of the complex payments landscape
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities
University / college degree with < 1 year of professional experience and/or successful completion of a formal development program, or a comparable combination of education, job specific certification(s), and experience
Preferred
Bilingual Spanish
Client Outreach
Content Development
Credit Products
Customer Engagement
Customer Loyalty
Customer Solutions
Identifying Sales Opportunities
Industry Knowledge
Influencing Skills
Merchant Services
Sales
Small Businesses
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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