drvn · 2 hours ago
HR Manager
Coral Gables, FL
Full-time
Onsite
Entry, Mid Level
2+ years expdrvn is a technology company focused on improving ground travel experiences. The Human Resources Manager will act as a strategic advisor and operational leader, responsible for executing core HR functions, managing compliance, leading recruitment, and fostering a high-performance culture.
Leisure Travel & Tourism
Responsibilities
Navigate employment-related compliance, policies, and documentation across the United States, Argentina, and the Dominican Republic, including contractor/workforce classification considerations
Maintain HR documentation standards (employee files, disciplinary records, investigations, acknowledgements, and offboarding records)
Partner with leadership as needed to reduce risk, support audits, and maintain best practices for a distributed workforce
Provide strategic oversight of recruiting across the company by owning the hiring process, interview standards, compliance, final-stage alignment with leadership, and recruiting performance metrics
Define and maintain recruiting standards: job description format, scorecards, interview stages, evaluation criteria, and hiring compliance requirements
Create structured evaluation standards to improve hiring quality and consistency across departments
Support leaders with interviewing, selection decisions, and compensation alignment within defined ranges/bands
Establish and run performance review cycles, including templates, timelines, completion tracking, and reporting in Rippling
Train managers on performance expectations, feedback, documentation, and escalation pathways (including performance improvement processes when needed)
Ensure performance processes are fair, consistent, and defensible, balancing employee experience with business requirements
Establish the operating cadence with leadership: quarterly priorities, training calendar standards, completion expectations, and reporting
Partner with team leaders to align program delivery to the framework and ensure consistent execution across teams
Track and report performance indicators to leadership (completion rates, time-to-proficiency, manager readiness, and training effectiveness feedback loops)
Serve as a trusted point of contact for employee relations concerns and workplace issues, handling matters confidentially and professionally
Conduct investigations promptly, document findings, and communicate outcomes in a fair and consistent manner
Support conflict resolution and leadership coaching to reduce recurring issues and strengthen culture
Oversee administration and communication of compensation changes, benefits enrollments, PTO/leave practices, and employee support inquiries
Ensure accurate documentation and timely communication of all changes and approvals
Qualification
Required
Minimum of 2+ years experience in Human Resources / People Operations (HR Generalist, HR Manager, People Ops, or similar)
Hands-on experience with Rippling is required, including building workflows, documenting processes, and creating reports
Fluent in English and Spanish (written and spoken)
Solid understanding of U.S. and Latin America workforce practices
Strong organizational skills and ability to manage multiple priorities independently
Excellent interpersonal communication skills; ability to operate effectively across cultures and functions
Strong documentation skills and comfort handling sensitive matters with discretion
Company
drvn
premier black car services
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Daniel Saucier
Director, Sales & Partnerships
Company data provided by crunchbase