Cinfed Credit Union · 1 day ago
Senior Collector
Cincinnati, OH
Full-time
Onsite
Senior Level
$25/hr - $27.50/hr
5+ years expCinfed Credit Union is committed to making a positive impact in the community by helping members achieve their financial goals. They are seeking a Senior Collector who will be responsible for managing collection functions, maintaining professional relationships with members, and ensuring effective communication within the Credit Union.
BankingFinancial ServicesInsurance
Responsibilities
Assuming responsibility for the effective and professional performance of collection functions, including:
Using effective human relations skills in a difficult situation
Determining reasons for delinquency and working toward permanent solutions
Repossessions, foreclosures, bankruptcies and charge-offs
Assuming responsibility for the efficient administration of collection activities
Ensuring that professional business relationships are established and maintained with Credit Union members
Establishing and maintaining effective communication and coordination with Credit Union personnel
Qualification
Required
High school education or equivalent education is required
Five plus years of similar or related experience
Knowledge of the Fair Debt Collection Act and state and federal laws concerning collection activities
Thorough knowledge of collection procedures, skip tracing, and related laws and regulations
Thorough understanding of Credit Union loan products and policies
Knowledge of all loan contract terms and agreements
Familiar with deposit programs, account ownership, and casualty insurance
Thorough understanding of all court systems (Small Claims, Circuit, District, Bankruptcy)
Complete knowledge of equity calculations, priority of liens, and redemption rights
Enjoys helping people and building relationships
Has strong attention to detail; a focus on accuracy is essential
Has strong communication skills and ability to work well in stressful situation
Possesses strong problem solving and negotiation skills
Possesses excellent customer service skill
Thrives in a friendly, professional work environment
Benefits
Paid training
Generous 401K match up to 6%
PTO + up to 11 paid holidays
Opportunities for advancement - we prioritize promoting from within
Opportunities to volunteer in the community
Health, Vision, and Dental insurance available
Tuition reimbursement
Gym reimbursement
Company
Cinfed Credit Union
Cinfed Credit Union is a non-profit financial cooperative in Ohio.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jay Sigler
Chief Executive Officer
Recent News
Seattle TechFlash
2025-03-27
Business Journals
2024-05-12
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