Commercial Property Claims Manager jobs in United States
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Zurich North America · 21 hours ago

Commercial Property Claims Manager

Zurich North America is a leader in risk management, and they are seeking an experienced Commercial Property Claims Handling Manager. This role involves leading a team of technical adjusters, ensuring compliance with best practices, and providing customer service excellence through collaboration with key contacts.

CommercialFinancial ServicesInsurance
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Comp. & Benefits
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Responsibilities

Provide leadership, performance management, professional development and coaching, and technical direction to a team of technical professionals at varying levels of experience and that handle low to moderately complex Property claims
Conduct claim quality file audits
Participate in claim reviews
Approve claim payment/authority
Create and run team productivity reports
Business problem solving
Ensure compliance with best practices of the team
Develop partnerships with key internal and external contacts, including legal counsel, customers, insureds, underwriters, and brokers
Participate in projects and initiatives that drive the Property Claims business strategy in alignment with the overall Claims organization

Qualification

Commercial Property Claims ExperienceInsurance statutesClaims handling skillsCustomer service experiencePeople management experienceAnalytical skillsNegotiation experienceMicrosoft OfficeInsurance industryExperience in line of businessCommunication skillsExperience collaborating across work groups

Required

Juris Doctor and 5 or more years of experience in the Claims area OR
Bachelors Degree and 6 or more years of experience in the Claims area OR
High School Diploma or Equivalent and 8 or more years of experience in the Claims area AND
Customer service experience
Experience with Microsoft Office
Experience collaborating across work groups
Knowledge of insurance legal statutes and procedures
Knowledge of the insurance industry, claims and the insurance legal and regulatory environment

Preferred

Commercial Property Claims Experience
Knowledge and skill of claims handling
Negotiation experience
Experience in line of business
Excellent communication skills
Analytical skills
People management experience

Benefits

Short-term incentive bonus eligibility set at 15%
Competitive pay and comprehensive benefits for employees and their families

Company

Zurich North America

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Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.

Funding

Current Stage
Late Stage

Leadership Team

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James Bracken
Chief Financial Officer
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Ann Chai
Chief Risk Officer
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Company data provided by crunchbase