PRO~PT Physical Therapy · 1 day ago
Facility& Project Manager
PRO~PT Physical Therapy is seeking a Facilities & Project Manager responsible for the operational reliability of all company facilities and the successful execution of company projects. This role includes managing maintenance, coordinating with vendors, and ensuring new locations are fully operational on opening day.
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Responsibilities
Own ongoing facility operations across all company locations
Coordinate repairs, service requests, and preventative maintenance
Ensure internet, VoIP phone systems, and basic infrastructure are reliable and supported through third-party vendors
Track recurring facility issues and implement long-term solutions to reduce disruptions
Maintain facilities to company standards to support uninterrupted clinical operations
Implement a project tracking/ticketing system for all existing facilities and new de novo’s
Serve as the primary point of contact for facilities, construction, service, and infrastructure vendors
Clearly communicate scope, expectations, and timelines to vendors
Track vendor performance, responsiveness, and adherence to schedules
Escalate performance, cost, or scope concerns to executive leadership
Identify opportunities to standardize vendors or services to improve reliability and reduce costs (e.g., flooring, lighting, equipment)
Serve as project manager for new office openings and expansions
Coordinate construction schedules, inspections, utilities, vendor timelines, and dependencies
Manage ordering, delivery, and installation of furniture, fixtures, equipment, and supplies
Coordinate with IT providers to ensure internet and phone systems are operational prior to opening
Ensure new locations are fully functional and ready for patient care on opening day
Develop and maintain detailed project plans, schedules, and milestones
Manage projects from initiation through completion with clear accountability and follow-through
Identify risks, delays, or obstacles early and implement solutions or escalate appropriately
Maintain accurate project documentation and status updates using project management tools
Provide clear, concise updates to executive leadership on facilities and project status
Escalate issues with context, impact, and proposed solutions
Facilitate meetings, documentation, and reporting related to facilities and projects
Ensure work meets company standards for quality, safety, and operational readiness
Ensure projects and facilities comply with company policies and best practices
Qualification
Required
Proven experience in facilities management, project management, or operational coordination
Experience managing vendors, subcontractors, or service providers
Strong organizational, time-management, and problem-solving skills
Ability to manage multiple projects and locations simultaneously
Excellent written and verbal communication skills
Experience using project management or task-tracking tools
Ability to operate independently while knowing when to escalate
Bachelor's degree not required
Preferred
Experience managing facilities across multiple locations
Experience coordinating construction, office build-outs, or relocations
Familiarity working with IT vendors (internet, VoIP, infrastructure)
Experience identifying cost-saving or standardization opportunities
Benefits
Bonus Potential