Meals on Wheels San Antonio · 6 hours ago
CLIENT SERVICES COORDINATOR
Campus of Grace - San Antonio, TX 78217
Full-time
Onsite
New Grad, Entry Level
$20.28/hr - $20.28/hrMeals on Wheels San Antonio is dedicated to serving the community by providing home-delivered meals. The Client Services Coordinator is responsible for assessing clients' needs and determining their eligibility for the meal delivery program, coordinating with other team members to ensure efficient service delivery.
FamilyService Industry
Responsibilities
Assess and reassess clients for program eligibility as dictated by the government standards and Meals on Wheels policy. Use your own vehicle to travel to the applicants’ and clients’ homes to complete assessments
Maintain all aspect of the client’s files; completing assessment and related paperwork, follow-up on required documents or information needed and making updates to the clients’ files in a timely manner
Responsible for scheduling appointments by prioritizing clients based on need and date of referral, completing an adequate number of assessments within the designated time, and keeping a daily log of home visits and mileage
Responsible for referring clients to other Meals on Wheels San Antonio programs when appropriate and giving clients the opportunity to make a financial contribution towards the cost of their meals as required by OAA
Communicate with clients and family/support systems on any issues that may arise with the clients’ condition, program status or referral(s) made within agency confidentiality policies
Coordinate with coworkers to ensure that all assessments are completed in a timely manner. Share duties with other coworkers such as client filing and data entry, as needed
Appropriately screen incoming referral calls for program eligibility and make referrals on the client’s behalf
Achieve and maintain a minimum of 3% client-based donations
Be available to deliver meals if needed
Other duties as assigned by the Client Service Coordinator Supervisor or Client Services Manager
Qualification
Required
Bachelor's Degree required
Communication skills in verbal and written communication
Good time management and map reading skills
Excellent office administration skills with an advanced knowledge of Microsoft Office programs
Must have reliable, personal vehicle and a valid Driver's License, good driving record, and applicable insurance coverage required by the company policy
Team Player with the ability to work independently
Commitment to our mission of serving our seniors, each other, and our community to promote the dignity and independence of our clients and their needs
Preferred
Bilingual (Spanish/English)
Company
Meals on Wheels San Antonio
Meals on Wheels San Antonio cooks and delivers nourishing meals to homebound elders every weekday.
Founded in 1977
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Blue Cross and Blue Shield of Texas
2024-07-25Grant
Leadership Team
Sharon Baughman
CEO
Vinsen Faris
Chief Executive Officer
Recent News
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