NEOGOV · 10 hours ago
Customer Service Representative IV
25 - HINDS COUNTY, MS
Full-time
Onsite
Senior Level
$40K/yr - $40K/yr
5+ years expNEOGOV is seeking a Customer Service Representative IV to join the Mississippi Department of Wildlife, Fisheries, and Parks. This role involves maintaining the point-of-sale system for purchasing licenses and renewing boat registrations, as well as providing excellent customer service and administrative support.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Maintain the point-of-sale system for purchasing licenses and renewing boat registrations
Answer phones and assist customers with inquiries
Maintain a cash drawer and verify deposits at the end of each day
Qualification
Required
A good attitude and willingness to learn
Great customer service skills
A team player who can work well within a structured environment with the flexibility to take on shifting priorities
Familiarity with all Microsoft Office programs
Typically requires High School Diploma or equivalent and 5-7 years of experience
Benefits
Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase