IT Support Technician jobs in United States
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ICONMA · 12 hours ago

IT Support Technician

ICONMA is a Business Solutions company seeking an IT Support Technician for their Bartlesville, OK/Remote location. The role involves providing support for internal proprietary systems, troubleshooting software issues, and maintaining knowledge of claim systems and company processes.

Staffing & Recruiting
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H1B Sponsor Likelynote

Responsibilities

Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues)
Issues are reported via email
Provides moderate to complex troubleshooting and software development issues as needed
Communicates high visibility issues to immediate supervisor
Escalates calls to the appropriate departments as needed
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues
Performs other duties as assigned. Supports the organization's quality program(s)

Qualification

TroubleshootingSoftware developmentProprietary systems knowledgeBachelor's degreeCommunication skills

Required

Bachelor's degree from an accredited college or university preferred

Benefits

Health Benefits
Referral Program

Company

ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.

H1B Sponsorship

ICONMA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)

Funding

Current Stage
Late Stage

Leadership Team

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Claudine George
Founder and CEO of ICONMA, LLC
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Company data provided by crunchbase