Citizens Bank of Edmond · 7 hours ago
On-Site Mortgage Loan Officer
Lending Center - Edmond, OK 73034
Full-time
Onsite
Entry, Mid Level
2+ years expCitizens Bank of Edmond is seeking a high-character, relationship-driven In-House Mortgage Loan Officer to serve as the primary mortgage expert for existing customers and the Edmond community. This role involves working closely with established bank customers and internal referral partners to provide consultative mortgage lending services and ensure compliance with mortgage regulations.
BankingFinancial Services
Responsibilities
Serve as the primary mortgage resource for existing Citizens Bank of Edmond customers
Partner closely with retail banking, commercial, and trust teams to convert internal mortgage referrals
Act as the Mortgage Expert and public face of the Bank in Edmond and surrounding areas
Originate a full range of residential mortgage products (conventional, government, VA, portfolio, etc.)
Guide borrowers through the loan process with education, transparency, and exceptional service
Manage loans from application through closing with proactive communication
Participate in community events, bank initiatives, and referral-building activities
Ensure compliance with all state and federal mortgage regulations
Foster a culture of exceptional customer service within the mortgage operations team, ensuring all customer interactions are handled with professionalism and care
Address and resolve customer inquiries or issues promptly to enhance customer experience
Collaborate with the sales team to ensure that client expectations are met throughout the loan process
Qualification
Required
Active NMLS Mortgage Loan Originator license
Strong interpersonal and relationship-building skills
Consultative mindset — service before transaction
2+ years of residential mortgage lending experience preferred
Experience with Encompass or similar LOS preferred
Local market knowledge a plus
Preferred
2+ years of residential mortgage lending experience
Experience with Encompass or similar LOS
Local market knowledge
Benefits
Employee-owned ESOP — share in the Bank’s success
Strong benefits and long-term career opportunity
Company
Citizens Bank of Edmond
Citizens Bank of Edmond is a bank based in Edmond, Oklahoma that specializes in banking and loans services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jill Castilla
Chairman, President and CEO
Recent News
The Journal Record
2025-09-17
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