Exelon · 1 day ago
Systems Engineer (1) - Customer Care & Billing (CC&B)
Chicago, IL
Full-time
Hybrid
Entry, Mid Level
$84K/yr - $116K/yr
2+ years expExelon is leading the energy transformation, and they are seeking an IT Systems Engineer I to assist in designing, implementing, and supporting IT systems. This role involves working collaboratively with various teams to deliver effective IT solutions and support project managers with technical insights.
Clean EnergyCommunitiesEnergy
Responsibilities
Participates in discussions with business partners and vendors to gather information. Assist with supporting leadership, architecture, project teams and end users to identify system requirements. Assists with writing system specifications, logical & physical architecture diagrams, and implementation plans. Delivers practical, efficient, and cost-effective solutions that satisfy business needs, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. (30%)
Work closely with others to assist development of future plans, resource requirements, migration strategies, and project schedules. Provide input into presentations to Engineering and Architecture Review Boards. Understand the current technologies and service offerings within the industry. (25%)
Responsible for engineering, documenting, implementing and supporting solutions at the component level, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. (20%)
Provide supporting data to leadership and peers about risks identified during business impact analysis, site risk assessments and disaster recovery planning. Design, support and maintain custom system integration with other platforms, specific to the needs of the customers. Maintain relevancy and knowledge in current and evolving emerging IT systems technologies. (15%)
Develop technical knowledge and business acumen within discipline or function. (10%)
Qualification
Required
Bachelor's degree in computer science, Information Systems, Computer Networking with 2 - 4 years' experience in IT infrastructure design, application design, cloud computing, disaster/recovery, or 3-6 years of relevant experience
Experience with system administration
Experience with drafting technical documentation
Demonstrated ability to think and apply skillset beyond the day-to-day operations
Demonstrated ability to use technical resources and collaborate to solve problems
Demonstrated ability to effectively communicate technical information in non-technical terminology (written and verbal)
Demonstrated strong teamwork skills with self-motivation in a rapidly evolving environment
Demonstrated knowledge of industry trends. Basic knowledge of financial impact analysis
Troubleshooting & Monitoring: Understand basic monitoring concepts and how tools are used to meet those requirements
Perform basic independent troubleshooting by looking through logs and can investigate and fix simple code issues. May require help to troubleshoot complex issues
Cloud Technologies: Provide technical expertise and/or engineering support for cloud solutions
Security Basics: Basic understanding of security best practices
Scripting & Automation: Ability to create simple scripts
Preferred
Customer Care & Billing (CC&B) knowledge and experience
Strong debugging and problem-solving skills
Knowledge of Meter to Cash Flow – Especially in the Financial Area (Financial Transactions, Payments, Adjustments, and Credit/Collections)
SQL – Ability to write & refine queries to analyze problems
Certifications such as NERC-CIP, FERC, AZ900
Deeper understanding of programming languages, and an ability to solve engineering problems of increasing difficulty
Shows initiative beyond pure implementation
Experience building highly scalable applications
Experience participating in operational readiness activities
Demonstrated ability to think and apply skillset beyond the day-to-day operations
Experience developing and implementing new technologies or platforms
Proficient understanding project management principles & framework
Benefits
Annual Bonus for eligible positions: 10%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more
Company
Exelon
Exelon Corporation is a utility services holding company that provides services for energy generation businesses in the United States.
10001+ employees
H1B Sponsorship
Exelon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (5)
2022 (6)
2021 (4)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$900M2025-12-01Post Ipo Debt· $900M
2019-09-25IPO
Leadership Team
Calvin Butler
President and Chief Executive Officer
M. Bridget Reidy
Executive Vice President and Chief Operating Officer of Exelon
Recent News
2026-01-09
2025-12-24
Company data provided by crunchbase