Altice USA · 16 hours ago
Senior Product Designer
USA.NY.Long Island City-Corp
Full-time
Onsite
Senior Level, Lead/Staff
$134K/yr - $220K/yr
8+ years expAltice USA is a leader in connectivity solutions, seeking a Senior Product Designer to enhance customer and sales agent chat interactions. The role involves creating product designs for GenAI chatbot experiences and Voice UI, collaborating closely with various stakeholders to streamline workflows and improve user experience.
Communications Infrastructure
No H1B
Responsibilities
Lead design thinking discovery phase workshops to gather inputs, identify opportunities, and align stakeholders on a shared mission
Collaborate closely with the VP of Product Design on design strategy and principles
Collaborate with UX Research to understand and empathize with our business customers, and to test hypothesis and solutions ahead of and after development
Collaborate with the Design Systems lead to plan, instantiate, and maintain an extensible component library based on atomic design
Collaborate with Brand for brand voice in prompts and responses
Be a co-author of all requirements that impact the user experience, and participate in requirements gathering, story grooming, and program increment rituals
Evangelize best practices and data-driven decisioning
Organize features and workflows around intuitive organizing principles to establish and maintain an extensive and modular information architecture
Create and deliver all design work product
Qualification
Required
8+ years Product Design Experience
Bachelor's degree in a related field or equivalent work experience
5+ years designing with components and DS libraries in Figma and/or Sketch App
3+ years Chatbot and VUI design experience
Multimodal interaction design
5+ years' experience working collaboratively within JIRA for tracking deliverables/tasks as a single source of truth
Expert in color theory, typography, iconography
Versed in voice, mobile, and desktop interaction patterns
A strong portfolio demonstrating past work (please include a link in your resume or on the application under 'web page or demo reel')
A scrutinizing eye for design
Excellent communication and presentation skills
Proactive and self-motivated
Accurate estimation and timely delivery
Preferred
Voiceflow or Google DialogFlow experience is a plus
Exceptional writing and grammar skills and/or copywriting strongly desired
Copywriting experience with samples
Company
Altice USA
Thanks for visiting our page. Altice USA is now Optimum Communications, Inc. We are no longer operating under the Altice USA name.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3BKey Investors
BC Partners
2025-11-25Post Ipo Debt· $2B
2025-07-17Post Ipo Debt· $1B
2017-06-23IPO
Leadership Team
Marc Sirota
EVP, Chief Financial Officer
Benjamin Smith
SVP, Chief Information Security Officer
Recent News
bloomberglaw.com
2025-12-06
2025-12-05
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