Novocure · 16 hours ago
Device Support Specialist
Illinois, United States
Full-time
Onsite
New Grad, Entry LevelNovocure is dedicated to making a difference in cancer treatment. They are seeking a Device Support Specialist to support commercial and clinical trial patients using their Medical Device for treating cancer diseases, which includes training, troubleshooting, and patient visits.
BiotechnologyHealth CareMedical DeviceOncology
Responsibilities
Perform patient and caregivers’ training on the Optune Medical Device or the TTF100/200A
Reinforce and adjust patient training on at least a monthly basis as applicable
Conduct regular patient visits to check the technical status of equipment and replace components as necessary
Troubleshoot problems through a well-defined procedure
Work closely with the Israel Sales Team, the European Clinical Team, Technical Support, and Commercial Operations, as well as Global Operations Center
Take part in regular team meetings in person and on Teams
Travel to patient homes and Hospitals. (up to 60% 70% travel)
Must have the flexibility to help in remote areas throughout Israel to help out colleagues
Keep a high level of training and knowledge updated through a deep understanding of position-related SOPs
Ensure activities comply with the applicable Novocure Quality System requirements
On Call for patients after hours
Main area of travel needed: Jerusalem area and North of Israel, in certain specified areas
Qualification
Required
Minimum of an Associate`s Degree
Ability to lift up to 22 kg
Positive, energetic, service-oriented, and empathic disposition. Willingness to be flexible
Basic technical skills – manipulating computer files, following test and troubleshooting procedures
Able to operate and solve problems independently with minimal supervision
Excellent communication skills in Hebrew and English
Preferred
Bachelor's degree
Patient care experience or experience with home visits (nurse, social worker, medical technician, medical assistant, nurse assistant, physical or occupational therapist or assistant, assisted living care provider)
Benefits
All approved travel expenses will be reimbursed.
Company
Novocure
An Oncology Company Pioneering a Novel Therapy for Solid Tumors
Founded in 2000
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Pharmakon AdvisorsJP Morgan ChaseBioPharma Credit
2024-05-02Post Ipo Debt· $100M
2020-11-09Post Ipo Debt· $150M
2020-11-05Post Ipo Debt· $575M
Leadership Team
Asaf Danziger
Chief Executive Officer
Mike Ambrogi
Chief Operating Officer
Recent News
2026-01-13
Company data provided by crunchbase