WhidbeyHealth · 8 hours ago
Lead, PFS Rep Billing & Collecting
Coupeville, WA
Full-time
Onsite
Senior LevelWhidbeyHealth is seeking a Lead in Patient Financial Services to oversee billing and collecting operations. The role involves supporting employees, ensuring compliance with policies, and conducting research for improvements in the department.
Hospital & Health Care
Responsibilities
Performs all essential duties of primary position / functional area of focus per full job description
Provides support and guidance to employees within the same functional area
Provides input for the performance assessment of other employees within the same job classification
Conducts research to identify areas for improvement
Evaluates clinical outcomes to identify areas for improvement, if applicable to position
Keeps up to date with the latest developments in the field
Ensures that the department has timely access to supplies and logistical support
May assist with creating and maintaining the departmental schedule
Ensures staff compliance with clinical and operational protocols, policies, and procedures
Assists with the orientation and training of new staff
Assists with the direction and guidance for departmental workflow
Assists with daily distribution of the workload
Assists finance with balancing and any document request
Ensures staff compliance with cash posting and operational protocols, policies, and procedures
Ensures supervisor is up to date on any posting issues and/or concerns
Researched any missing remits
Research and enroll any missing payor set up in SSI, to include payor ID and NPI
Is the liaison between vendors regarding missing or unposted remits
Assists with daily distribution of the workload
Qualification
Required
Performs all essential duties of primary position / functional area of focus per full job description
Provides support and guidance to employees within the same functional area
Provides input for the performance assessment of other employees within the same job classification
Conducts research to identify areas for improvement
Evaluates clinical outcomes to identify areas for improvement, if applicable to position
Keeps up to date with the latest developments in the field
Ensures that the department has timely access to supplies and logistical support
May assist with creating and maintaining the departmental schedule
Ensures staff compliance with clinical and operational protocols, policies, and procedures
Assists with the orientation and training of new staff
Assists with the direction and guidance for departmental workflow
Assists with daily distribution of the workload
Assists finance with balancing and any document request
Ensures staff compliance with cash posting and operational protocols, policies, and procedures
Ensures supervisor is up to date on any posting issues and/or concerns
Researched any missing remits
Research and enroll any missing payor set up in SSI, to include payor ID and NPI
Is the liaison between vendors regarding missing or unposted remits
Assists with daily distribution of the workload
Company
WhidbeyHealth
WhidbeyHealth Medical Center and clinics are operated by the Whidbey Island Public District Hospital, which is dedicated to providing exceptional care with compassion and respect.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase