Oracle · 1 day ago
Cloud Hardware Support Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
$97K/yr - $252K/yr
10+ years expOracle is a world leader in cloud solutions, and they are seeking a Cloud Hardware Support Architect to drive operational improvements for hardware repair activities within Oracle Cloud Infrastructure. The role involves collaborating with teams to enhance safety, reliability, and efficiency while mentoring technical leads and fostering a culture of innovation and continuous improvement.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Identify and implement efficiency improvements and strategies to reduce defects in CHS operations
Define, select, and report Key Performance Indicators (KPIs) to measure, monitor, and communicate gains in operational performance
Collaborate with CHS and partner teams to streamline interfaces, drive process improvements, and ensure reliable, scalable support workflows
Mentor, coach, and develop regional technical leads to foster a shared knowledge environment and continuous improvement
Influence and challenge established practices, fostering a culture of innovation and critical analysis
Qualification
Required
Proven experience as a technical lead or manager in a large organization, leading multi-disciplinary teams and driving operational excellence
10+ years of relevant experience
Strong background in metrics-driven process optimization, preferably in cloud infrastructure or large-scale hardware environments
Demonstrated critical thinking skills with a track record of identifying root causes and implementing effective solutions
Advanced problem-solving skills and the ability to challenge established processes constructively
Experience mentoring engineers or technical leads in distributed/global settings
Excellent communication and leadership skills
Preferred
Hands-on experience with programming and/or automation (Java, Python, C, C++ or similar languages)
Experience with KPIs and analytics for operations and support teams
Familiarity with concepts related to data durability, storage, or hyperscale infrastructure
Entrepreneurial approach to process and operational innovation
Exposure to web technologies, databases, or tooling automation
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
HSBC,JPMorgan Chase & Co.Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
2026-02-04
2026-02-04
2026-02-04
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