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Retirement Technical Specialist I jobs in United States
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Fairfax County Public Schools · 1 day ago

Retirement Technical Specialist I

Fairfax County Public Schools is responsible for managing the Educational Employees Supplementary Retirement System of Fairfax County. The Retirement Technical Specialist I supports the administration of retirement functions, assists members with inquiries, and ensures compliance with regulations while collaborating with various teams.
EducationHigher EducationKnowledge Management

Responsibilities

Performs a variety of specialized operational, administrative, and technical tasks for ERFC employee and retiree retirement plans
Processes transactions in compliance with local, state, and federal regulations, policies, and mandates
Applies retirement process, procedures, and requirements
Serves as a retirement call center specialist and responds to immediate needs
Researches and analyzes personnel data to determine eligibility or provide information about retirement benefit requirements
Calculates retirement estimates based on review of personnel records, evaluation of service time, purchase of service considerations, and salary data
Participates in virtual and in-person question sessions to provide services to ERFC members
Works collaboratively within the ERFC team to address retirement needs
Reviews applications required by retirement plans, ensuring the completion of all documentation
Confirms applicable payroll information including associated tax withholding, deductions, and rollover information
Participates in human resources benefits open houses and attends school/center visits to answer retirement questions
Contacts and coordinates with the FCPS benefits office to provide information on other applicable benefit programs including health and life insurance, flexible spending accounts, and disability and leaves programs
Composes correspondence citing applicable regulations or procedures, requesting missing documentation, and/or providing additional information on retirement benefits
Participates in information technology systems testing
Performs other related duties as required or assigned

Qualification

Retirement administrationBusiness administrationCustomer serviceData analysisTechnology proficiencyClient-centered servicePolicy adherenceEffective communicationCollaborative workingIndependent work

Required

Any combination of education and experience equivalent to graduation from high school or possession of a General Equivalency Diploma (GED) certificate
Two (2) years of experience in business administration, customer services, and/or employee support operations
+ Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience
Knowledge of practices, procedures, and policies of the assigned office
Familiarity with local, state, and federal laws
Proficiency in the use of technology
Ability to contribute to an organizational culture of client-centered service
Ability to adhere to policy, process, and procedure
Ability to deal quickly and accurately with quantitative information and verify correctness of actions
Ability to work independently
Ability to establish and maintain successful collaborative working relationships with diverse employees, retirees, and staff
Ability to communicate effectively, both orally and in writing

Preferred

Bachelor's degree in business administration, human resources, or benefits-related field
Experience in retirement administration

Benefits

Health and life insurance
Flexible spending accounts
Disability and leaves programs

Company

Fairfax County Public Schools

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Fairfax County Public Schools is an education mangement & knowledge management platform & a school giving education to students.

Funding

Current Stage
Late Stage

Leadership Team

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Marty Smith
Chief of Staff
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