NEOGOV · 6 hours ago
Account Clerk I/II
Tenth Street Place - 1010 10th Street Modesto, CA
Full-time
Onsite
Entry, Mid Level
$21.29/hr - $26.69/hr
1+ years expCity of Modesto is looking for an enthusiastic Account Clerk I/II to join their team. The role involves performing a variety of accounting and customer service program duties involving financial record keeping and transactions, as well as providing assistance to customers and departments.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Post data to various ledgers, registers, journals, and logs according to established account classifications and procedures; check and tabulate statistical and financial data
Process and match payment vouchers and invoice; verify account balances and accuracy of information, research discrepancies, assign codes, and verify with registers
Assist customers, departments, and employees by providing information, explaining procedures, and answering questions over the telephone and in person
Maintain the accounts payable/receivable systems and files by adding new invoices/vouchers, recording and filing paid invoices/vouchers working with customers by letter and over the phone, monitoring past due vouchers and invoices, and sending follow-up notices
Actively pursue delinquent accounts in all facets of the collection process
Work with customers to develop payment plans; monitor payment plans to ensure receipt of payment
Enter, process, and verify for accuracy a variety of documents in the City's financial management and/or payroll systems, such as journals, cash receipt documents, and timesheets
Request, sort, and distribute to departments monthly and quarterly budgetary and accounting reports from the financial management system; prepares a variety of financial statements and reports; compiles information from various sources for the Comprehensive Annual Financial Report
Explain regulations, policies, and procedures by telephone and in person
Operate a personal computer for a variety of applications, depending on assignment; enter data into various automated systems
Perform a variety of general clerical duties including data entry, typing, and auditing and maintaining files and records; order office supplies and forms
Prepare daily/monthly reconciliations and banking data
Research and address inquiries regarding account status, proper coding of transactions, and other related items to determine the requirements of journal requests and any other corrections
Collect and receipt revenues; post and assign account numbers; count drawer; balance cash, checks, credit cards, and debit payments; prepare bank deposits
Process incoming mail; write deposit receipts and record in files; verify account numbers and amount paid; process returned mail and improperly written checks
Run a variety of reports; research and resolve discrepancies related to transaction and customer accounts
Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service
Observe and maintain a safe working environment in compliance with established safety programs and procedures
Operate machinery to open and sort utility payments; process and match vouchers; verify cash, checks, and various documents necessary to balance City registers
Process online payments, including downloading files, printing reports, and verifying totals
Prepare daily banking documents and materials; prepare and type various bills and notices
Process seized asset deposit from the Police Department; verify amounts and process the deposit
Review and code business license applications ensuring completeness; calculate and accept mill tax and license fees
Coordinate with other City departments to ensure compliance with the municipal code
Batch and process mill tax returns
Print business licenses; generate listing of new business licenses; review County Clerk Recorder records; identify and contact businesses that have not applied for a business license
Process Automatic Clearing House applications for eligibility; set up and process Automatic Clearing House payments and returned checks
Review and process medical exemption applications
Monitor accounts in violation of municipal code; coordinate with appropriate City departments or outside providers
Review letters included with payments to determine if a service change is required; make appropriate change as needed
Receive and monitor 48-hour notices from the water division; monitor accounts for new customer sign-up
Review written correspondence from property management and real estate companies to determine if company meets criteria for assuming responsibility for utilities
Review, grant, or deny requests for payment extension
Sign up new residents for utility services; transfer utility services from one property owner to another; cancel utility services; generate final disconnect notices
Establish and maintain payment plans for citations; send default letters and place vehicle liens through DMV as required
Accept and determine if Requests for Informal Review are applicable; post and mail appeal results to citizens and maintain records of decisions
Access a variety of databases to research registered owner information and registration status
Download citations from handheld system; merge, print, and audit report
Attend and record formal hearing procedures
Process, post, and receipt payments; issue permits
Receive information via phone/fax permit system; enter into database; process permit; process credit card transactions
Coordinate the mobile home park permit to operate process; create invoices, collect fees, and create and issue permits
Qualification
Required
High School diploma or GED equivalency
One year of general clerical experience in an office setting involving financial record keeping, including accounting, cashiering, customer service, statistical data, or a related function
Basic clerical accounting, financial record keeping, and mathematical principles, practices, and procedures
Basic principles and practices of customer service
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases
Maintain and balance a variety of financial records, files, and accounts
Perform varied accounting clerical work
Understand, interpret, and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff
Type at a speed necessary for successful job performance
Perform procedures in an organized and accurate manner
Accurately count, record, and balance assigned transactions; accurately spell
Post data to various ledgers, registers, journals and logs according to established procedures
Work with sensitive and confidential customer information; provide excellent customer service
Communicate clearly and concisely, both orally and in writing
Establish and maintain effective working relationships with those contacted in the course of work
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications
Preferred
Basic principles and practices pertaining to government bookkeeping and accounting
Practices pertaining to the reconciliation of various accounts
Accounts payable, receivable, and collection techniques and procedures
Financial record keeping practices and procedures
Basic generally accepted accounting principles and processes
Pertinent federal, state, and local laws, codes, rules, and regulations
Identify and resolve inconsistencies in financial records
Research credit balances or overpayments
Work with vendors to resolve billing issues
Maintain and balance a variety of ledgers and accounts
Effectively switch between a variety of computer systems and work with a variety of interruptions while maintaining a high level of accuracy
Benefits
12 paid holidays per year plus 8 hours of holiday credit.
Accrual normally begins at a rate of two weeks per year, with incremental increases to five weeks at 21 years of service. Employees may accumulate up to twice their annual accrual.
Accumulated at 8 hours per month, 96 hours per year. Employees may accumulate up to 2,100 hours.
Health, dental and vision coverage is provided. The City's monthly contribution to health, dental and vision benefits is based on a three-tier system as follows: $ 2,110.00 Employee + Family $ 1,494.00 Employee + 1 Dependent $ 748.00 Employee Only $ 450.00 Opt Out. The employee pays the balance. An employee who opts out of health coverage receives the amount noted above minus dental and vision premium on their paycheck and treated as taxable income. Dental and vision coverage continuation is available upon retirement.
Coverage in the amount of $20,000 is provided by the City. Supplemental coverage is available at employee cost.
Coverage is provided by the City, at City cost. This benefit pays 66 2/3% of the first $12,000 per month in salary.
With a matching contribution by the employee, the City will contribute 1% of salary, (increasing to 2% after 15 years of service) to a voluntary 457 Plan.
$2,880 initial deposit provided upon completion of a two (2) year vesting period. After initial contribution, the City shall contribute $130 per month.
Available to employees and dependents. Plan provides up to 3 counseling visits per incident, at City expense.
Bachelor's degree pays in the amount of 2.5% of salary and Master's degree pays in the amount of 5% of salary.
Employees who pass a review panel and are needed in this capacity by the department, will receive 3 hours of Bilingual Leave Time per pay period into their Compensatory Time Off (CTO) balance.
Is provided for some positions.
Is provided for some positions.
2.5% of salary at 10 years of service.
Providing for pre-tax deductions for employee-paid health premium and dependent care costs.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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