BoF Careers · 6 hours ago
Gap Inc. Sr. Manager, Change Management
Delhi, MI
Full-time
Onsite
Senior LevelGap Inc. is a well-known company with a rich history in the fashion industry, and they are seeking a Senior Manager for Change Management. This role focuses on enabling the people side of organizational change by helping employees adapt to new processes and systems, while ensuring successful adoption and communication throughout the change process.
Marketing & Advertising
Responsibilities
Conduct change impact and readiness assessments across all workstreams, including population impacted, nature of change and timing; derive insights from data and share a consolidated view of impact to inform change planning
Track and measure success metrics for change work
Assess change needs across different stakeholder groups from data and focus groups
Build change plans to support delivery of change - engage stakeholders, assign accountability, agree timing and build into overall Change plans
Create and deliver clear communication materials about changes; ensure synchronization of impact and messaging where multiple changes are hitting the same teams at the same time
Develop and deliver training programs to support employees in adapting to changes
Monitor and report on the progress of change initiatives
Identify opportunities for continuous improvement
Provide input & reporting/dashboard updates to Change Leader for governance purposes; articulate issues and risks as needed
Liaise with other change managers as needed (for example in Brand teams, Technology/PdM teams)
Qualification
Required
Undergraduate qualifications in Human Resources, Psychology, Organization Development, Business or another related field
Certification in Change Management (e.g., Prosci)
Experience in project management
Experience in instructional design and developing training courses and material (including PowerPoint documents, SharePoint sites, Microsoft Forms surveys)
Proficiency in MS Excel
Understanding of adult learning principles and instructional design theories
Proficiency in using technology and e-learning tools for training development
Demonstrated experience as an organizational change manager or business analyst
Results-oriented, hands-on style (this is a roll-up-the-sleeves position which will require documentation and execution/delivery of plans)
Strong interpersonal skills and the ability to develop effective working relationships internally and externally within diverse working environments
Ability to identify and articulate change obstacles and resistance
Ability to manage multiple conflicting priorities and work independently and meet deadlines in a complex and dynamic environment
Preferred
Prior experience working on change initiatives in supply chain environments would be highly beneficial, particularly in an international brand / retail environment
Benefits
One of the most competitive paid time off plans in the industry
Comprehensive health coverage for employees, same-sex partners and their families
Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program
Comprehensive benefits to support the journey of parenthood
Retirement planning assistance
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase