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Customer Service Representative Bilingüal (english spanish) jobs in United States
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Apoyo Financiero, Inc. · 1 day ago

Customer Service Representative Bilingüal (english spanish)

Apoyo Financiero Inc is a fast-growing specialty lender serving underbanked communities across California. They are seeking success-driven customer service team players who are passionate about financial and lending services and working with the public, offering training for professional growth in the lending industry.
Consumer LendingFinanceFinancial ServicesLending

Responsibilities

Collections Management : Managing daily outreach via calls and messages to negotiate payment agreements and follow up on commitments
Campaigns and Prospecting : Executing renewal campaigns, managing leads, and scheduling appointments with clients
Customer Service: Utilizing active listening to identify client needs and deliver effective solutions
Administration and Operations: Supporting log control, maintaining office order, and performing general administrative tasks

Qualification

Bilingual (English/Spanish)Customer ServiceCollections ManagementActive ListeningTeamwork

Required

Bilingual in English and Spanish
Exceptional attendance and punctuality
Proactive attitude
Ability to thrive in a fast-paced environment
Adherence to company policies
Fostering teamwork

Preferred

Passion for financial and lending services
Experience in customer service or related field

Company

Apoyo Financiero, Inc.

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Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California.

Funding

Current Stage
Growth Stage
Total Funding
$2.48M
Key Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $2.48M

Leadership Team

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Jeff Cohen, MBA, CPA
Chief Financial Officer
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Company data provided by crunchbase