Goodwill of North Georgia · 1 day ago
Employment Success Specialist Metropolitan Career Center
Goodwill of North Georgia is dedicated to making a positive impact on the community by helping local job seekers find meaningful work. The Employment Success Specialist will focus on negotiating employment opportunities for individuals visiting the Career Center and ensuring high-quality individualized services are delivered.
EmploymentHealth CareNon Profit
Responsibilities
Negotiate and secure the highest quality employment matches with with opportunities appropriate to a person’s strengths and skills
Identify and report leads, market analysis, and other services in response to market and program demand to drive sales
Maintain regular contact with business partners contracting for services with Goodwill of North Georgia and with funding agencies documenting these outcomes in a CRM system
Ensure that the highest quality individualized services are delivered with a focus on the mission of Goodwill of North Georgia
Primary marketing function is to develop and maintain quality relationships with customers in a sales relationship with time spent in the Career Center, in face-to-face interaction, telephone, and email follow-up
Conduct research and analysis and prepare reports as requested on employment/labor market trends and placement outcomes to improve sales effectiveness
Build and maintain employer relationships through Business Advisory Councils (BACs) and other employer forums
Support the operations of the Career Center site and providing excellent customer service to high volume walk-ins
Ensure and maintain accurate documentation of operations. Open, review, and maintain a person’s case records and documents according to Career Services policies and procedures
Develop and implement individual plans for each service delivered
Prepare a professional development plan (PDP) and engage in quarterly updates to achieve goals
Comply with Agency, Career Services, CARF, federal and grant regulations, policies, standard operating procedures (SOPs), and the Agency’s safety and security policies and procedures
Attendance at majority of TTFs
Complete all core training
Other duties as assigned
Qualification
Required
Master's degree in rehabilitation counseling, vocational rehabilitation, or a counseling-related field or
Bachelor's degree in vocational rehabilitation or a counseling-related field AND one (1) year experience in a related field or
Associate's degree in a vocationally related field AND two (2) years experience in a related field or
Three (3) years experience in counseling linking with community resources, special education, or instruction
Strong sales background
Good time management, analytical, writing, and communication skills
Specialized knowledge that will assist in the ability to obtain contracts and negotiate fee-for-service opportunities including strong working knowledge of medical, psychological, social, and vocational aspects of disability and/or disadvantaging conditions; of community resources; of occupational information and job readiness
Proven ability to develop strategic relationships, and extensive experience networking with employers and industry leaders
Must be computer literate and functional in Microsoft Office Suite
Ability to provide positive leadership in a flexible geographic environment where self-direction, prioritizing, and organizational skills will be crucial to success
Ability to be flexible in hours and work locations (across greater service area) to accommodate the needs of the Business contracts, Program, and Goodwill
Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals
Position is an onsite office position and required to report to the office daily during normal business hours
Must have access to reliable transportation and a clean motor vehicle report (MVR) for occasional offsite career fairs and events
The ability to push, pull and lift 20lbs. with or without accommodations
Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies
Benefits
Bi-Weekly paychecks
Paid time off for vacation and holidays
25% employee discount
Health, dental and vision insurance for staff and their families
Access to free job skills training at Goodwill Career Centers
Company
Goodwill of North Georgia
The mission of Goodwill of North Georgia is to put people to work that has provided services in the region for more than 90 years.
Funding
Current Stage
Late StageTotal Funding
$1.5MKey Investors
The Arthur M. Blank Family Foundation
2024-09-20Grant· $1.5M
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