Tenet Healthcare · 2 hours ago
Bilingual Patient Service Representative - Arabic
Tenet Healthcare is a community built on care, dedicated to improving the health and well-being of those they serve. They are seeking a Bilingual Patient Service Representative who will be responsible for front office processes in the physician practice, including greeting patients, managing appointments, and ensuring compliance with healthcare regulations.
BiotechnologyHealth CareHospital
Responsibilities
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner
Greeting patients entering the physician practice
Answering office phones, making appointments, confirming appointments and rescheduling when necessary
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
Assists in checking out patients and assists them with referral processing and scheduling process
Collects co-pays and posts charges
Charge entry and patient balance processing
Distributes information to patients regarding office policies, procedures, information about the practice, etc
Explain and enroll patients in the patient portal
Additional responsibilities as needed
Qualification
Required
High school diploma/GED required
Two years of customer service experience, preferably in a medical office setting
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner
Greeting patients entering the physician practice
Answering office phones, making appointments, confirming appointments and rescheduling when necessary
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
Assists in checking out patients and assists them with referral processing and scheduling process
Collects co-pays and posts charges
Charge entry and patient balance processing
Distributes information to patients regarding office policies, procedures, information about the practice, etc
Explain and enroll patients in the patient portal
Additional responsibilities as needed
Preferred
Completion of medical office assistant program preferred
Prefer healthcare management/administration certification
Bilingual Arabic speaker preferred
Benefits
$500 Sign on Bonus
Company
Tenet Healthcare
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas.
H1B Sponsorship
Tenet Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$4.25B2025-11-03Post Ipo Debt· $2.25B
2022-06-01Post Ipo Debt· $2B
1978-01-13IPO
Leadership Team
Recent News
2026-02-02
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