Moving Help Specialist jobs in United States
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U-Haul · 19 hours ago

Moving Help Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$15/hr - $15/hr

U-Haul is looking for a Moving Help Specialist who will assist customers with booking, editing, rescheduling, and canceling Moving Help services through various communication channels. The role requires maintaining a positive attitude while addressing customer inquiries and ensuring customer satisfaction.

LogisticsService IndustryTransportation

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through phone calls, chats, and emails
Acknowledging and resolving customer complaints
Processing, rebooking, and modifying orders
Keeping records of customer interactions, transactions, comments, and complaints
Communicating and coordinating with colleagues and supervisors as necessary
Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support

Qualification

Customer support experienceComputer proficiencyEmpathyCalm under pressureCommunication skills

Required

High school diploma or GED
Ability to stay calm when customers are stressed or upset
Comfortable using computers
Experience working with customer support

Benefits

Full Medical coverage
New indoor fitness gym
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Prescription plans
Dental & Vision Plans
Business and travel insurance
YouMatter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
Subsidized gym/ membership
MetLaw Legal program
MetLife auto and home insurance
Discounts on cell phone plans, hotels, and more
LifeLock identity Theft
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University
Savvy consumer wellness programs- from health care tips to financial wellness
U-Haul federal credit union

Company

U-Haul

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Glassdoor3.2
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Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost.
dateFounded in 1945
location
Capitol Heights, Maryland, USA
people-size10001+ employees
web-link
http://www.uhaul.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-01-22Acquired

Leadership Team

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Alyssa Espinoza
Executive Assistant to CEO
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Recent News

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2026-01-24
ReviewJournal
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The Real Deal
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2026-01-11
Company data provided by crunchbase