Vadilal Industries USA Inc. · 5 hours ago
Vice President - Operations
Bristol, PA
Full-time
Onsite
Director/Executive
$120K/yr - $150K/yr
15+ years expVadilal Industries USA Inc. is the No. 1 Indian ice cream brand in the USA, committed to quality and authenticity. They are seeking a seasoned VP of Operations to lead and optimize operations across all functions, driving operational excellence and supporting the company's growth in the USA.
Food & Beverages
Responsibilities
Operational Leadership
Oversee the end-to-end operations of the company, ensuring efficient and consistent execution across all functions
Establish and enforce policies, procedures, and standards to maintain a seamless operational environment aligned with corporate goals
Strategic Growth Planning
Collaborate with the CEO to identify opportunities for operational improvements and developments
Contribute to strategic discussions, offering data-driven insights and actionable recommendations for scaling the business
Supply Chain & Logistics Optimization
Manage and optimize the supply chain to ensure smooth, cost-effective, and timely delivery of products
Develop partnerships with vendors and logistics providers to improve reliability, reduce lead times, and enhance customer satisfaction
Dispatch Management
Oversee the dispatch process, ensuring that product delivery meets timelines and prevent short dispatches
Performance Metrics and KPI Management
Define, track, and analyze key performance indicators (KPIs) for various operational functions, setting benchmarks for productivity, quality, and cost-effectiveness
Use performance metrics to drive continuous improvement, ensuring alignment with organizational objectives
Team Development and People Management
Lead, inspire, and mentor operations team, fostering a culture of accountability, collaboration, and professional growth
Handle recruitment, training, performance and evaluations to build a resilient and capable operations workforce
Operational Efficiency and Process Improvement
Conduct regular reviews of operational workflows, identifying bottlenecks and areas for improvement
Implement best practices to enhance efficiency, minimize waste, and increase profitability
Customer-Centric Service Assurance
Ensure that all operational activities contribute to a superior customer experience, focusing on consistency, courtesy and timely delivery
Work collaboratively with the sales department in achieving this
Respond to customer feedback proactively, working with teams to address and resolve service issues
Budgeting and Cost Control
Develop, manage, and monitor operational budgets, ensuring cost-effectiveness without compromising on quality or efficiency
Identify opportunities to reduce costs through smarter resource allocation, vendor negotiations, and process enhancements
Regulatory Compliance and Safety Standards
Ensure that all operations adhere to local, state, and federal regulations, as well as industry standards, particularly OSHA
Promote a culture of safety, implementing procedures to ensure a secure working environment for all employees
Cross-functional Collaboration
Collaborate with departments such as Marketing, Sales, Finance, and HR to ensure alignment on company objectives and optimize operational support
Crisis Management and Problem-Solving
Develop and implement contingency plans to handle potential operational disruptions, such as supply chain delays or equipment failures
Take a hands-on approach to resolving complex operational issues, maintaining business continuity, and minimizing impact on customers
Travel and Site Supervision
Travel within the country to oversee operational sites, ensuring adherence to standards, training local teams, and addressing region-specific challenges
Conduct regular site audits to ensure consistent practices and identify opportunities for localized improvements
Technology Integration and Automation
Identify and implement technology solutions to streamline operations, enhance data visibility, and improve decision-making
Work closely with IT team for this
Explore automation opportunities to increase efficiency, particularly in areas such as dispatch, picking and reporting
Sustainability Initiatives
Integrate sustainable practices into operations, focusing on reducing waste, conserving resources, and supporting the company’s environmental goals
Qualification
Required
15+ years in operations / supply chain management, preferably in the food industry, CPG, or a related sector
Proven track record in team leadership and people management, with the ability to motivate and develop a diverse team
Strong data analysis and problem-solving capabilities, with experience in KPI management and operational metrics
Excellent interpersonal and written communication skills, with the ability to work effectively across functions and hierarchies
Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances
Familiarity with ERP systems, inventory management software, and other operational tools
Willingness to travel as required to oversee operations and maintain a hands-on approach
Benefits
401(k) matching
Health insurance
Paid time off
Company
Vadilal Industries USA Inc.
Vadilal Industries USA Inc., one of the leading Indian FMCG distribution companies in USA, is a part of the 110 years old Vadilal Group – the most loved and awarded Ice cream brand in India.
11-50 employees
H1B Sponsorship
Vadilal Industries USA Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (6)
2022 (2)
2021 (3)
2020 (1)
Funding
Current Stage
Early StageLeadership Team
Shreshth Jhawar
CEO
Company data provided by crunchbase