AMEX Healthcare · 9 hours ago
Senior Manager-Digital Product Management (Platform Modernization)
New York, NY
Full-time
Hybrid
Mid, Senior Level
$123K/yr - $215K/yr
4+ years expAmerican Express is a leading payment card issuer with a strong commitment to innovation and customer service. The Senior Manager of Platform Modernization Strategy will assess and recommend modernization approaches for core platforms, partnering with various teams to enhance customer experiences and improve operational efficiency.
Freight ServiceMedicalPharmaceuticalProcurement
Responsibilities
Assess core platforms to identify pain points, scalability constraints, compliance risks, and modernization opportunities
Define and recommend modernization strategies aligned to business priorities and customer impact
Develop sequenced, multi-year modernization roadmaps that balance speed, risk, and long-term sustainability
Partner with engineering, architecture, product, and business teams to align on modernization direction and execution approach
Build strong business cases for modernization strategies to prioritize investment
Establish success metrics and track value realization related to platform modernization investments
Communicate strategy, progress, and key decisions to executive stakeholders and cross-functional partners
Support change management efforts to enable adoption of modern platforms and ways of working
Qualification
Required
4+ years of experience in technology strategy, technical product development, platform engineering, architecture, or large-scale transformation roles
Strong experience assessing and modernizing legacy platforms in complex enterprise environments
Demonstrated ability to lead and influence large, cross-functional initiatives without direct authority
Strong working knowledge of cloud platforms, modern application architectures (APIs, microservices), and DevOps practices
Proven ability to communicate complex technical concepts and tradeoffs clearly to senior, non-technical audiences
Experience identifying and managing technology, operational, and regulatory risk
Preferred
Experience in financial services or other highly regulated industries
Experience supporting platforms that serve large, complex enterprise customers
Demonstrated success leading multi-year modernization or transformation programs
Strong change-management mindset with experience evolving teams and operating models
Bachelor's or master's degree in a technical or related field
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase