TEKsystems · 18 hours ago
Application Support Analyst - Burlington, KY
Burlington, KY
Full-time
Onsite
New Grad, Entry Level
$16.70/hr - $16.70/hrTEKsystems is a leading provider of business and technology services, and they are seeking an Application Support Analyst to join the Kentucky Transportation Cabinet's Division of Driver Licensing. The role involves processing citizenship applications, ensuring compliance with licensing laws, and providing customer service to applicants while maintaining a professional demeanor.
Information Technology
Responsibilities
Must have very good communication skills including phone calls and in person
Must be task oriented and a self-starter with good organizational skills
Candidate should have customer service experience serving both internal and external customers
Candidate must be able to work well with others in a team environment, assisting them as needed
Candidate will process complex citizenship applications by screening all original documents presented
Candidate must have a high level of personal accountability and integrity
Candidate must be able to inspire and lead others through their enthusiasm
Must possess interpersonal skills required to work with many different clients
Must be professional, supportive, diplomatic, flexible, and responsible
Candidate must be able to learn and utilize the KY Driver's License Information System (KDLIS)/IDEMIA issuance program, be able to read and interpret a driver’s history record and enter data accurately
Candidate must become very knowledgeable of Driver Licensing laws and policies
Candidate must learn Commercial Driver Licensing laws and licensing processes
Advise applicants on their questions and concerns related to driver licensing
Overtime including evenings may be necessary, up to 5 hours per week
Saturday hours will be required
Qualification
Required
Must be able to stand for up to 8 hours a day
Must be able to sit at a workstation or cubical up to 8 hours a day
Must have very good communication skills including phone calls and in person
Must be task oriented and a self-starter with good organizational skills
Candidate should have customer service experience serving both internal and external customers
Candidate must be able to work well with others in a team environment, assisting them as needed
Candidate will process complex citizenship applications by screening all original documents presented
Candidate must have a high level of personal accountability and integrity
Candidate must be able to inspire and lead others through their enthusiasm
Must possess interpersonal skills required to work with many different clients
Must be professional, supportive, diplomatic, flexible, and responsible
Candidate must be able to learn and utilize the KY Driver's License Information System (KDLIS)/IDEMIA issuance program, be able to read and interpret a driver's history record and enter data accurately
Candidate must become very knowledgeable of Driver Licensing laws and policies
Candidate must learn Commercial Driver Licensing laws and licensing processes
Advise applicants on their questions and concerns related to driver licensing
Must have and maintain a good driving record, must have a valid driver license
Must be able to pass federal fingerprint background checks
Each applicant must also have an active driving record with no current or pending issues
Persons will have their records screened periodically (twice a year) for any new issues
Overtime including evenings may be necessary, up to 5 hours per week
Saturday hours will be required
Preferred
Should be a graduate of a college or university with a bachelor's degree; or a graduate of a college or university with an associate's degree; or administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase