Orthopaedic Associates · 1 day ago
Front Desk Receptionist-Therapy office
Panama City, FL
Full-time
Onsite
Entry Level
2+ years expOrthopaedic Associates is a therapy office seeking a Front Desk Receptionist to serve as a primary point of contact for patients. The role involves coordinating patient care, managing appointments, and ensuring a smooth flow of information between patients and medical staff.
FitnessHealth CareMedical
Responsibilities
Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Registers new patients and updates existing patient demographics by collecting patient detailed information including personal and insurance or financial information
Verifies all new patient or existing patient insurance and personal information as entered by the call center operator at the time the appointment was made
Facilitates patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff
Schedules next appointments and reschedules any patient appointments
Collects patient payments and records these payments on a daily batch sheet for billing
Maintains the cash drawer for the office and reconciles the petty cash on a daily basis
Responds to patients, prospective patients, and visitor inquiries in a courteous manner
Protects patient’s rights by maintaining confidentiality of personal and financial information
Keeps office supplies within the clinic adequately stocked by anticipating inventory
Qualification
Required
High school diploma or equivalent
2 years of relevant experience scheduling in a medical office environment
Thorough understanding of medical office workflows
1 year of experience working with EHR
Preferred
Experience in Family Medicine and/or Orthopedics is a plus
High school or equivalent (Preferred)
Customer service: 1 year (Preferred)
Medical receptionist: 1 year (Preferred)
Benefits
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Orthopaedic Associates
Orthopaedic Associates is an orthopedic treatment provider clinic.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Delford Greggs, Jr.
Chief Executive Officer
Suzette Gramm
CEO
Company data provided by crunchbase