Fraud Analyst - Entry Level Financial/Cyber Security jobs in United States
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TEKsystems · 18 hours ago

Fraud Analyst - Entry Level Financial/Cyber Security

TEKsystems is a leading provider of business and technology services, and they are seeking an Entry Level Fraud Analyst. The role involves providing fraud support through communication management, assessing transactional alerts for potential fraud, and acting as a liaison between various business units and clients.

Information Technology

Responsibilities

Fraud Support will consume inbound/outbound communications through ticket creation/management, providing such fraud support 24x7x365
The Fraud Support team will assist the Fraud Support Center to assess, evaluate and make decisions on transactional alerts for potential fraud within various user interfaces and provide support by troubleshooting and problem-solving for clients experiencing difficulties using retail applications available on the company’s website
The Fraud Support Analyst will act as a liaison between the Fraud Support Center, other business units and clients
The Remote Fraud Support Team will support incoming and outgoing customer contact using approved methods (i.e. call, email, web portal) to identify and prioritize the interaction
The Fraud Support Team will document pertinent information according to company standards, conducting research to provide resolution or escalation leveraging operational runbooks and documented knowledge articles

Qualification

InvestigationAnalysisFraud detectionCustomer service orientedMultitaskingAttention to detail

Required

Bachelors degree
ONSITE IN PITTSBURGH, PA or BIRMINGHAM, AL
Will work holidays
Investigation and analysis
Fraud detection
Customer service oriented
Call center customer service
Analytic
Attention to detail
Multitasking

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase