Policy Analyst, Trust & Safety (AI Training Data Specialist) jobs in United States
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TELUS Digital · 4 hours ago

Policy Analyst, Trust & Safety (AI Training Data Specialist)

TELUS Digital is seeking a highly analytical and articulate Policy Analyst for a position that sits at the critical intersection of policy, technology, and user safety. The primary responsibility will be to deconstruct complex content and author meticulous, evidence-based analyses to shape the accuracy and fairness of content moderation for millions of users.

Information Technology & Services

Responsibilities

Analyze video and audio content to identify potential violations of our client’s platform policy, focusing on complex areas like dehumanization, incitement, and coded language
Author clear, concise, and logically structured Chain-of-Thought analyses for each piece of content, detailing the "why" behind your verdict
Quote specific, verbatim evidence from the content to ground your analysis in indisputable fact
Apply the Policy framework with a high degree of precision, correctly identifying how the content relates to various policy violation categories
Identify targeted Protected Groups (PGs) with specificity, using contextual clues and slur identification to move beyond vague descriptors
Evaluate complex contextual factors, including reclaimed language, satire, educational content, and speaker/target dynamics, to avoid false positives
Maintain the highest standards of quality, accuracy, and professionalism in all written outputs, ensuring they are free of grammatical errors and vague language

Qualification

Policy analysisAnalytical writingAI/MLLegal researchInvestigative journalismDigital culture familiarityFluency in second languageProfessional writingCritical thinkingAttention to detail

Required

Bachelor's degree in a field requiring rigorous analytical and writing skills (e.g., Law/Pre-Law, Journalism, Political Science, Sociology, Linguistics, Philosophy, or a related field)
2+ years of professional experience in a role centered on policy analysis, legal research, investigative journalism, fact-checking, or Trust & Safety
Demonstrated excellence in analytical or argumentative writing
A portfolio or writing sample may be requested
High degree of familiarity with online platforms, digital culture, and contemporary social issues

Preferred

Advanced degree (Master's, PhD, or J.D.) in a relevant field
Direct experience working with and interpreting online platform content policies
A foundational understanding of AI/ML concepts and the importance of high-quality training data
Fluency in a second language

Company

TELUS Digital

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TELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time.

Funding

Current Stage
Late Stage

Leadership Team

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Jeff Puritt
President & CEO
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Beth Howen
Chief Transformation Officer
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Company data provided by crunchbase