TEKsystems · 14 hours ago
Provisioning Analyst
TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for transformation. The Provisioning Analyst supports account provisioning and fulfillment activities for cloud-based solutions, collaborating with Sales and cross-functional teams while managing customer accounts and ensuring accurate request fulfillment.
Information Technology
Responsibilities
Create and manage customer accounts, link solution accounts to cloud organizations, and enable user access and features
Perform product upgrades, renewals, suspensions, and account terminations
Review contracts to ensure fulfillment requests are accurate, supportable, and viable for provisioning
Develop and follow provisioning guidelines and work instructions to ensure accurate request fulfillment
Coordinate with internal teams including Sales, Customer Care, Engineering, Order Management, Marketing, and Operations
Monitor daily requests, prioritize workload, and communicate issues that may impact timelines
Manage multiple requests simultaneously while meeting service level agreements (SLAs)
Track, fulfill, and reduce backlog while providing guidance to requestors
Analyze and interpret data to support decision‑making and resolve issues
Maintain accurate SharePoint databases and internal dashboards
Support billing transfers, billing ID updates, and remapping requests
Partner closely with Program Management to support daily provisioning and handle exception requests
Represent the organization professionally in all internal and external interactions
Qualification
Required
1–2 years of post‑graduate experience or equivalent
Comfort working in large, cross‑functional team environments
Experience with customer service, sales operations, or systems/operations is a plus
Exposure to ERP systems or tools such as Workday is a plus
Ability to multitask effectively in a fast‑paced environment
Strong verbal and written communication skills
Professional demeanor with a positive attitude
Highly detail‑oriented and well organized
Ability to work under pressure and manage changing priorities
Strong problem‑solving skills and flexibility
Even temperament with excellent work ethic and commitment
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
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