Desktop Support Analyst jobs in United States
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TEKsystems · 2 hours ago

Desktop Support Analyst

TEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Analyst to join their team. The role involves providing on-site technical support and hardware installation in an enterprise-level environment, focusing on end-user technology in a warehouse setting.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Provide 1st shift support for the Desktop Support Team
Support project work like deployments of new end user technology
Imaging, configuration, & management of PCs, laptops, desktops, etc
Configuration, management of RF scanners
Configuration & management of printers (desktop, Label, etc.)
Full asset management of IT equipment at the facility
Includes ordering and managing peripheral devices, cables, monitors, etc
Specialty hardware configurations and management
Scanner locker system management
Manages the badge system, adding/removing/creation of ID badges for employees
All On-site / hands-on work for ANY piece of IT equipment at the facility
Daily ongoing support, tickets
Remote IT support for other warehouse locations in the region
Lifecycle refresh of devices

Qualification

Desktop troubleshootingWindows 10Hardware installationRF scanner managementSelf-directed

Required

2+ years of strong hands on technical end user support
Providing technical support and hardware installation in an enterprise level environment
Broad IT experience and willingness to learn new things
Ability to jump into ANY technology-related issue that comes up
Some level of warehouse or manufacturing experience
Imaging, configuration, & management of PCs, laptops, desktops, etc
Configuration, management of RF scanners
Configuration & management of printers (desktop, Label, etc.)
Full asset management of IT equipment at the facility
Ordering and managing peripheral devices, cables, monitors, etc
Specialty hardware configurations and management
Scanner locker system management
Management of the badge system, adding/removing/creation of ID badges for employees
All On-site / hands-on work for ANY piece of IT equipment at the facility
Daily ongoing support, tickets
Remote IT support for other warehouse locations in the region
Lifecycle refresh of devices

Preferred

Self-directed and manage their time effectively

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase