Bilingual Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

TEKsystems · 5 hours ago

Bilingual Customer Service Representative

TEKsystems is a leading provider of business and technology services, and they are seeking a Bilingual Customer Service Representative. This role involves handling inbound and outbound calls to provide timely and accurate service regarding the products offered by First Dental Health.

Information Technology
check
H1B Sponsor Likelynote

Responsibilities

Handle inbound and outbound calls providing accurate, courteous, and timely service to customers, providers, business partners, and staff members regarding the products offered
Call average is between 4-6 minutes and requires documentation of each call

Qualification

Customer ServiceBilingual (English/Spanish)ExcelOutlookTeamsWordSharePointSalesLogixDVCNDocumentationCommunicationProblem Solving

Required

Must be able to work on-site in San Diego, CA
Bilingual (English/Spanish)
Responsible for handling inbound and outbound calls (approx. 50-60 per day)
Provide accurate, courteous, and timely service to customers, providers, business partners, and staff members regarding the products offered
Call average is between 4-6 minutes and requires documentation of each call
Utilizing Excel, Outlook, Teams, Word, SharePoint, printers, internal CRMs SalesLogix and DVCN on a daily basis

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

company-logo
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Ryan Skains
Vice President, TEKsystems Global Services
linkedin
Company data provided by crunchbase