Vendor Performance & Optimization Manager: 26-00325 jobs in United States
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Akraya, Inc. · 17 hours ago

Vendor Performance & Optimization Manager: 26-00325

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$80/hr - $85/hr

Akraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence. The Vendor Performance & Optimization Manager role focuses on enhancing the performance and efficiency of operational vendors through data analysis, process optimization, and strategic partnership management.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Own end-to-end performance management of operational vendors, including KPI and SLA oversight
Conduct in-depth analysis of vendor data to identify performance gaps and trends, translating complex data into actionable insights
Streamline workflows and optimize CRM reporting for improved operational efficiency
Architect scalable operations infrastructure and ensure alignment with business forecasts
Lead business reviews with vendors, focusing on accountability, improvement plans, and growth

Qualification

AnalyticalCRMVendor PerformanceSQLExcelProject ManagementCommunication

Required

Strong analytical skills with proficiency in data tools (e.g., SQL, Excel)
Deep knowledge of CRM systems, preferably Salesforce
Exceptional communication skills, capable of influencing stakeholders across levels

Preferred

Experience in Tech, Travel, or Gig/Sharing Economy sectors is preferred
Familiarity with two-sided marketplace dynamics (host/guest support) is a strong advantage

Company

Akraya, Inc.

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Akraya is your trusted partner for Digital Transformation.
dateFounded in 2001
location
Santa Clara, California, USA
people-size201-500 employees
web-link
http://akraya.com

H1B Sponsorship

Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (5)
2022 (12)
2021 (10)
2020 (13)

Funding

Current Stage
Growth Stage

Leadership Team

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Amar Panchal
Founder
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Recent News

PR.com
Akraya Inc. Recognized as the #1 Best Place to Work in the Bay Area
2023-06-23
Company data provided by crunchbase