Quality and Client Success Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Hands from the Heart Home Healthcare Services · 4 hours ago

Quality and Client Success Specialist

Hands From The Heart Home Healthcare is an established home care agency dedicated to providing superior services to our clients. They are looking for a motivated professional to join their team as a Quality and Client Success Specialist to help coordinate quality initiatives, communicate with clients and prospects about agency services, and monitor care delivery to ensure customer satisfaction.

Health CareMedicalNon Profit

Responsibilities

Coordinate quality initiatives
Communicate with clients and prospects about agency services
Monitor care delivery to ensure customer satisfaction

Qualification

Home healthcare experienceEVV experienceCustomer service skillsCommunication skillsFollow care plansAdministrative experienceInterpersonal skillsTeamwork ability

Required

Prior experience in home healthcare
Excellent customer services and interpersonal skills
Ability to follow detailed care plans
Strong communication skills
Prior EVV experience
Ability to work independently and as part of a team
High school diploma or equivalent required

Preferred

Previous administrative and/or office experience preferred

Benefits

401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Company

Hands from the Heart Home Healthcare Services

twittertwittertwitter
company-logo
Hands From The Heart Home Healthcare Services offers non medical homecare services for seniors, veterans and individuals.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase