Rosedale Bank · 1 day ago
Electronic Banking and Payments Manager
Rosedale Bank is a community bank with a rich history and a commitment to making a difference. The Electronic Banking & Payments Manager oversees daily operations and compliance of the bank's electronic banking channels and payment systems, ensuring efficient service delivery and operational excellence.
Financial Services
Responsibilities
Manage ACH origination and receipt, including returns, claims, settlements, and NACHA compliance
Oversee online, mobile, and business digital banking platforms and related payment services
Manage faster payments and transfer channels, including Zelle®, RTP, FedNow®, and RDC
Oversee debit card operations, ATM networks, disputes, vendors, and fraud alerts
Lead fraud monitoring, exception processing, claims, and deposit collections
Serve as escalation point for complex customer and operational issues
Lead, coach, and develop a high‑performing operations team
Support regulatory compliance, vendor management, audits, system upgrades, and new product implementations
Qualification
Required
High school diploma required
5+ years of banking operations experience with deposit products and services
Strong experience with digital banking, remote channels, ACH, and debit card platforms
2+ years of supervisory or leadership experience
Solid knowledge of deposit‑related regulations (NACHA, Reg E, Reg CC, BSA/AML, etc.)
Strong communication, analytical, and organizational skills
Proficiency with core banking systems and Microsoft Office
Preferred
Associate's degree or business/finance coursework
Benefits
Eligible for all benefits offered to full time Bank employees.
Company
Rosedale Bank
Rosedale Bank has deep roots in the Baltimore area and we’re proud to be part of the communities we have served for over 110 years.
Funding
Current Stage
Growth StageLeadership Team
Recent News
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