Pansophic Learning · 4 hours ago
BPO (Business Process Offshore) Intern
Tysons Corner, VA
Internship
Onsite
InternPansophic Learning is an education company that strives to provide exceptional learning solutions for students and educators. The BPO / Enrollment Management Intern will provide support to the Enrollment Management team through project coordination, content creation, and process improvement efforts.
EdTechEducation
Responsibilities
Process Optimization - Collaborate with the operations team to identify opportunities for streamlining and improving existing processes
Content and Communications – Assist in creating content for call and print campaigns along with routine business correspondence
Data Analysis and Research - Assist in gathering, analyzing, and presenting data to support decision-making processes within the organization
Documentation and Reporting - Contribute to the creation and maintenance of documentation related to operational procedures and generating regular reports
Cross-Functional Collaboration - Engage with different departments to understand their operational needs and support
Project Management - Participate in active projects and lead a special project
Process Optimization
Partner with the Director to help design and build departmental infrastructure tools (e.g., templates, trackers, guides, workflows)
Create and support process improvement initiatives and documentation efforts
Contribute ideas to improve efficiency, organization, and communication within the team
Content & Communications
Assist in creating, formatting, and editing content such as documents, presentations, templates, and internal resources
Generate routine correspondence (emails, memos, updates) using established guidelines and templates
Support organization and consistency of written materials across projects
Data Analysis and Research
Assist in gathering, analyzing, and presenting data to support decision-making processes within the organization
Documentation & Reporting
Participate in team and project meetings as appropriate
Assist with meeting preparation (agendas, materials, logistics)
Document meeting minutes, decisions, and action items and distribute summaries as needed
Maintain organized digital files and folders to ensure easy access and version control
Support documentation of processes, workflows, and standard operating procedures
Project Management
Update and maintain project plans, tasks, and timelines using Smartsheet and other project management tools
Track action items, deadlines, and deliverables to support project progress
Assist in creating project tools, trackers, templates, and workflows
Qualification
Required
Currently enrolled in or recently graduated from an undergraduate or graduate program (business, education, communications, project management, or related field preferred)
Strong written and verbal communication skills
High attention to detail and strong organizational skills
Ability to manage multiple tasks and meet deadlines
Proficiency with Microsoft Office, MS Teams, and/or Google Workspace
Preferred
Familiarity with Smartsheet or other project management tools (e.g., Asana, Trello, Monday.com)
Possesses an interest in education industry, enrollment management, operations, or business process improvement
Experience creating templates, trackers, or process documentation
Company
Pansophic Learning
A for-profit charter management organization with schools in the United States, Switzerland, and the United Kingdom.
Founded in 2014
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Eric Waller
Chief Technology Officer
Maria Szalay
Chief Operating Officer
Recent News
2025-05-10
Company data provided by crunchbase