Application Support Engineer/Analyst (W2, Hybrid Chicago) - SaaS jobs in United States
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TEKsystems · 5 hours ago

Application Support Engineer/Analyst (W2, Hybrid Chicago) - SaaS

positionChicago, IL
timeContract
remoteHybrid
senioritySenior Level
money$65/hr - $80/hr

TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking an Application Support Engineer/Analyst to provide support for SaaS business applications, manage user access, and troubleshoot application issues.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Experience supporting SaaS business applications (e.g., NetSuite, Salesforce, Zendesk, or similar)
Hands-on experience with user license provisioning, access administration, and workflow approvals
Strong troubleshooting skills for application issues, data entry errors, and vendor escalations
Familiarity with ticketing systems (Zendesk preferred)
Ability to communicate effectively with business users, vendors, and internal technical teams
Understanding of change control processes and production support best practices
System administration (non‑developer) within financial services or professional services environments

Qualification

SaaS application supportSystems administrationTroubleshooting skillsTicketing systemsVendor support

Required

Experience supporting SaaS business applications (e.g., NetSuite, Salesforce, Zendesk, or similar)
Hands-on experience with user license provisioning, access administration, and workflow approvals
Strong troubleshooting skills for application issues, data entry errors, and vendor escalations
Familiarity with ticketing systems (Zendesk preferred)
Ability to communicate effectively with business users, vendors, and internal technical teams
Understanding of change control processes and production support best practices
System administration (non‑developer) within financial services or professional services environments

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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