State of Oklahoma · 9 hours ago
MV Title Consultant I
The State of Oklahoma is dedicated to providing a best-in-class customer experience through its Service Oklahoma agency. They are seeking an MV Title Consultant I to assist customers with motor vehicle title transactions, provide technical assistance, and ensure compliance with state and federal laws.
CommunitiesConsultingGovernmentHealth CareNon Profit
Responsibilities
Responds to questions and inquiries via telephone, email, or in-person from SOK customers and/or Licensed Operators (LO’s)
Provides technical assistance to customers by processing; duplicate titles, add lien titles, title transactions, transfer-on-death requests, release liens, etc
Receives and verifies court order requests from customers and LO’s, research through NCIC and write up instructions
Processes all title corrections that require payment
Reviews documents and writes up title instructions for transactions that need to be completed with inventory for the processing section
Completes research of laws and rules as needed to respond to specific inquiries
Provides routine interpretation of state and federal MV laws or refers more complex questions to the appropriate division personnel
Coordinates with other divisions, sections, or agencies as needed to clarify policies and procedures, determine status of individual accounts, issue clearances, and resolve problems
Answers general question through Teams for the SOK phone bank and MV team
Provides backup coverage for the store at SOk HQ when necessary, including VIN inspections
Level II/III – Assists in projects as assigned
Other duties as assigned
Qualification
Required
Knowledge of office practices and procedures
Knowledge of business math and accounting terminology and procedures, including maintenance of records
Ability to read, comprehend, and apply various rules and regulations
Ability to inspect and verify records
Ability to communicate effectively, both orally and in writing
Ability to establish and maintain effective working relationships with others
Preferred
An Associate's Degree in any field
Two (2) years of experience in a related field
Equivalent combination of education and experience
An Associate's Degree in any field, plus one (1) year of experience in a related field
Three (3) years of experience in a closely related field
An Associate's Degree in any field, plus two (2) years of experience in a related field
Four (4) years of experience in a closely related field
Benefits
A benefits allowance to off-set the costs of medical, dental, vision, life, and disability insurance plans.
Match up to 7% towards an employee’s Defined Contribution retirement plan.
11 paid holidays
15 days of paid annual leave, which increases with every 5 years of service
15 days of paid sick leave
Longevity payments based on their years of service with the State of Oklahoma.
Company
State of Oklahoma
State of Oklahoma is a government organization that provides community development, education, employment, and health services.
H1B Sponsorship
State of Oklahoma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (2)
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