Customer Service Rep- 1st Shift jobs in United States
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PEAK Technical Staffing USA · 4 weeks ago

Customer Service Rep- 1st Shift

positionPittsburgh, PA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date5+ years exp

PEAK Technical Staffing USA is seeking a dedicated professional to efficiently manage customer orders using the SAP system, ensuring timely and problem-free product delivery. This role involves maintaining customer data, coordinating shipping, reviewing pricing requests, and resolving customer issues.

ConsultingHuman ResourcesInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Process customer orders in the SAP system to ensure timely delivery
Maintain customer messages and contact information in Customer Master Data records
Coordinate shipping and delivery between customers and plants
Review special pricing requests for consistency and proper approvals
Investigate and resolve customer deductions to prevent future issues
Report inventory shortages to the Regional Supply Chain Manager and Inventory Planner
Register customer complaints and provide corrective actions
Develop strong working relationships with external customers

Qualification

SAPMS ExcelPowerPointInternational logisticsExport complianceOrganizational skillsCommunication skillsTime managementProblem-solvingNegotiation skillsConflict resolution

Required

BS degree in Business, Logistics, or Supply Chain with 5 years of related experience
Proficient knowledge of SAP (or similar ERP) in a manufacturing environment
Strong organizational, communication, and time management skills
Excellent problem-solving, persuasion, negotiation, and conflict resolution skills

Preferred

Functional knowledge of MS Excel and PowerPoint is desirable
International logistics operations experience and knowledge of export compliance regulations are a plus

Benefits

Medical
Dental
Vision
Flexible Spending Account (FSA)
Dependent Care Savings Account (DCA)
401K plan
Paid Sick Leave

Company

PEAK Technical Staffing USA

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PEAK Technical Staffing USA is a staffing and recruiting company that provides it and engineering recruiting services.
dateFounded in 1968
location
Pittsburgh, Pennsylvania, USA
people-size501-1000 employees
web-link
https://www.peaktechnical.com/

H1B Sponsorship

PEAK Technical Staffing USA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2020 (4)

Funding

Current Stage
Late Stage

Leadership Team

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Joseph V. Salvucci, Jr., MBA
Chief Executive Officer
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Brad Cieslinski
Chief Financial Officer
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Company data provided by crunchbase