FirstEnergy · 3 hours ago
Business Analyst - Continuous Improvement
Greensburg, PA, United States
Full-time
Onsite
Mid Level
4+ years expFirstEnergy is a forward-thinking electric utility committed to safety, reliability, and operational excellence. The Continuous Improvement Business Analyst role involves identifying and implementing improvements to enhance efficiency and customer satisfaction while fostering a culture of innovation and collaboration within the organization.
Clean EnergyEnergyEnergy EfficiencyInformation Services
No H1B
Responsibilities
Identify opportunities and work with the business unit on process improvement, waste reduction, and cost optimization
Conduct detailed analysis of current processes, using tools like process mapping, value stream mapping, root cause analysis tools, and data analysis to understand pain points, inefficiencies, and root causes of problems
Gather and analyze data, including performance metrics and KPIs, to quantify process inefficiencies and track improvements over time
Lead and participate in workshops and other initiatives to drive process enhancements and engage team members in problem-solving
Collaborate with various departments and stakeholders to ensure alignment and support for improvement initiatives, adopting a collaborative approach to change
Establish metrics to track progress and measure the impact of improvement initiatives, reporting on project status, savings, and outcomes to senior leadership
Apply controls and provide ongoing support to ensure that optimized processes are effectively implemented and maintained by teams, preventing lapses and embedding improvements in daily operations
Remain updated on industry trends and best practices by continuously researching and learning about new technologies, methodologies, and best practices
Evaluate potential improvement projects based on their financial impact and prioritize those that offer the highest return on investment and or base O&M reductions
Assess the financial implications of different improvement strategies and choose the most impactful solutions based on data and analysis
Utilize and develop tools to maximize asset value through sound strategy, informed decision-making, and business process and tool development
Developing predictive and prescriptive models using statistical techniques, software, and machine learning algorithms to forecast future trends and outcomes
Develop reports using platforms such as Oracle BIP, Toad Database, RapidMiner, Python, and other tools through data visualization tools
Participate in periodic release process regression testing as needed
Build and maintain models to enable and improve data-driven decision-making
Focus on safety and compliance by applying continuous improvement to ensure adherence to safety regulations and industry standards
Additional hours of labor may be required during storm restoration so that we may meet the needs of our Customers
Qualification
Required
Bachelor's degree with a recommended minimum of 4 years relevant work experience or, in lieu of a degree, a minimum of 7 years of relevant work experience
Related experience includes but is not limited to process improvement and optimization efforts, financial management and change management
Experience in managing and delivering CI projects, meeting deadlines, and budgetary requirements, is also necessary
Proficient analytical and quantitative skills with demonstrated ability to proactively identify challenges or roadblocks
Gather and analyze relevant information while advancing understanding of the topic/issue, develop solutions, and present recommendations
Possesses proficient knowledge of overall business operations and fundamental knowledge of department operations
Demonstrates proficiency in working with management and peers internal and external of the department
Ability to support established relationships and interface with external parties while maintaining core business objectives
Benefits
Competitive pay plus incentive compensation
A company-sponsored pension plan
401(k) savings plan with matching employer contribution
A choice of medical, prescription drug, dental, vision, and life insurance programs
Skills development training with tuition reimbursement
Company
FirstEnergy
We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.55BKey Investors
US Department of Energy
2024-11-14Grant· $50M
2023-05-01Post Ipo Debt· $1B
2018-01-22Post Ipo Equity· $2.5B
Leadership Team
Charles E. Jones
President and Chief Executive Officer Member
John Somerhalder
Interim President and Chief Executive Officer
Recent News
2026-01-09
2025-12-19
2025-12-17
Company data provided by crunchbase