Minute Media · 9 hours ago
Director, Account Management
United States
Full-time
Remote
Director/Executive
$110K/yr - $120K/yr
7+ years expMinute Media is a global technology and content company focused on the future of sports consumption. The Director, Account Management is responsible for building strategic relationships with key partners, leading a team to enhance customer satisfaction, and driving revenue growth through effective account management strategies.
AdvertisingDigital MediaMedia and EntertainmentNewsPublishingSocial NewsSports
Responsibilities
Serve as the primary point of contact for high-value accounts, ensuring exceptional customer experience and satisfaction
Lead, mentor, and develop a high-performing account management team, fostering a culture of collaboration and continuous improvement
Define the vision, structure, and KPIs for the account management team: retention, upsell, yield, delivery, and client satisfaction
Develop account plans, QBRs, optimization and upsell roadmaps for key clients
Ongoing monitoring of account performance with proactive client communication regarding optimization opportunities
Maintain an accurate pipeline of upsell and renewal opportunities in Salesforce
Relay partner feedback and advocate for client requirements with Minute Media internal teams to inform product roadmap and publisher success strategy
Collaborate with SVP, Publisher Services to develop and refine account management processes to scale our partners more effectively
Qualification
Required
7+ years of experience in sales or account management within ad tech and/or online video, preferably at a publisher, SSP, DSP, or similar environment, with a proven track record of managing and growing high-touch customer accounts and driving revenue through retention and expansion
5+ years of people management experience leading customer success or account management teams
Deep expertise in ad tech and digital advertising, including programmatic advertising, video monetization, publisher economics, and hands-on experience with GAM, SSPs, DSPs, identity solutions, and analytics platforms
Advanced Salesforce CRM proficiency (3+ years), including managing account hierarchies, opportunity pipelines, and renewal forecasting
Strong analytical, critical-thinking, and problem-solving skills, with the ability to translate data into actionable insights that improve publisher performance
Excellent written, verbal, and presentation skills, with demonstrated ability to engage professionally and effectively with stakeholders at all levels
Highly self-directed with a strong sense of urgency, ownership, and accountability, able to operate in a fast-paced, matrixed, global organization
Technically adept, able to independently troubleshoot issues and clearly communicate solutions to publishers
Proficiency with standard business tools (Office, Google Suite, Looker, etc.)
Strong desire to continuously learn and adopt new technical and non-technical skills
Willingness to travel as needed
Benefits
Flexible vacation policy
15 paid holidays
Paid parental leave
Health insurance
401(k) with company match
Company
Minute Media
Minute Media is a global technology and content company specializing in sports and culture.
501-1000 employees
H1B Sponsorship
Minute Media has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
2022 (1)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$260MKey Investors
Dawn CapitalGoldman SachsQumra Capital
2024-01-24Series Unknown· $100M
2024-01-24Debt Financing
2020-02-26Series I· $40M
Leadership Team
Asaf Peled
Founder, CEO
Tom Golan
SVP, Product & Operations
Recent News
Indian Express
2025-11-04
2025-10-17
Company data provided by crunchbase