Soudal · 3 hours ago
Account Manager - Retail/Hardware
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expSoudal USA is the American branch of Europe’s largest independent manufacturer of sealants, adhesives, and PU foams. They are seeking a seasoned Account Manager to drive growth in the retail/hardware/LBM channels by acquiring and maintaining distributor accounts, implementing strategies to improve sales, and collaborating with various departments.
ChemicalManufacturing
Responsibilities
Responsible for the acquisition, maintenance, and growth of assigned distributor accounts. You will drive success by ensuring we continue to drive business at new and existing accounts to meet growth expectations
Responsible for building and maintaining relationships across all functional areas at the customer’s organization. Develop and implement strategies and initiatives to improve sales and profitability, and to accelerate dealer penetration
Bring knowledge of accounts, dealers and 2-step distribution
Bring a keen understanding of the sales cycle and assist with all new item set-ups, promotions, show planning and overall implementation of such within customer system
Support team members with their existing and new business assignments where needed
Supervise, provide guidance to and work with independent manufacturer’s reps. This includes setting sales goals; support, influence and drive their sales activities; evaluating performance, and providing feedback and coaching. It also includes working with them on field sales activities (dealer calls, customer-specific initiatives and programs)
Attend and support the coordination of the dealer Market Shows throughout the year
Conduct market research to identify potential sales and product opportunities as well as evaluating customer needs. This includes staying informed about market trends, competitor activities, pricing, competitive threats and the latest products and services
Meet and exceed sales targets set by the sales leadership team
Provide detailed reports on sales activities, results, forecasts and any issues encountered to the upper management
Maintain in-depth knowledge of Soudal products and educate the customers as well as the independent representatives on them. This includes but is not limited to product demonstrations
Address potential problems and identify creative solutions, particularly in customer complaints and interpersonal issues. Help resolve customer issues as a liaison between sales and customer service
Work closely with other departments within Soudal, such as marketing, customer service, product management and R&D, to ensure a cohesive approach to sales
Ensure that all sales operations are conducted in line with Soudal’s policies, core values, ethical code and legal guidelines
Additional responsibilities as designated from time to time by superior
Qualification
Required
Minimum 10 years of previous experience as an Account Manager, or equivalent experience in a merchandising, field sale or marketing role within a retail/hardware/LBM-facing organization
Existing relationships with leading hardware distributors and/or co-ops
Experience with implementing sales and marketing plans with corporate buyers as well as execution of sales strategies with the dealer base
Proficiency in various sales techniques and knowledge of the retail/hardware sales process
Ability to guide and motivate an independent representatives network. This includes coaching, setting sales targets, and performance evaluation
Ability to effectively manage multiple priorities and demands in a fast paced, time-sensitive environment and still maintain attention to detail
Ability to analyze data and sales statistics, quickly identify and understand trends, and translate results into better solutions
Ability to develop strategic sales plans based on the company's goals that will promote sales growth and customer satisfaction
Ability to build and maintain strong relationships quickly
Excellent verbal and written communication skills: essential for negotiating and building relationships with clients and for communicating with team members and upper management
Proactive and results-oriented with strong organization, negotiation and presentation skills
Capability to solve customer issues and internal conflicts effectively
Being adaptable and flexible in a constantly changing business environment
Proficiency in usage of CRM software
Availability to travel and be in the field at least 60% of the time
Must be able to operate a motor vehicle
Preferred
Preferred higher education degree in business, marketing, or a related field or equivalent through experience
Benefits
401(k)
401(k) matching
Flexible spending account
Health insurance
Health savings account
Dental insurance
Vision insurance
Life insurance
Vacation Time
Sick Time
11 Paid Holidays
Company
Soudal
Soudal is the largest independent European manufacturer of sealants, adhesives and polyurethane foams for professional and private users.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase