Avenue5 Residential · 1 day ago
Part-Time Hotel Night Auditor
Post Falls, ID
Full-time, Part-time
Onsite
Entry Level
1+ years expAvenue5 Residential is seeking a night auditor for Templin’s Hotel and Marina in Post Falls, Idaho. The role involves managing all aspects of guest accommodation during the evening, including check-in and check-out tasks, managing reservations, and providing information about the hotel and its amenities.
Property ManagementReal EstateRental
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests by collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, and tidy to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services when appropriate
Maintain updated records of bookings and payments
Run overnight reports and email to management
Qualification
Required
High school diploma is required
At least one year of customer service experience is required
Customer service mindset
Excellent communication and organizational skills
Be a team player
Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment
Required to maintain a regular schedule which may require working outside of business hours, weekends, and non-traditional holidays
Ability to work outside of regular business hours as required for events, including nights and weekends
May be required to be on-call and aid during times of high demand
Ability to lift, push, and pull up to 25 pounds
Ability to move around the property several times daily
Ability to move on uneven surfaces
Ability to move up and down several flights of stairs several times daily
Must be able to observe and detect signs of emergency through visual and/or auditory cues
Must be able to remain stationary, move around, reach, and position oneself as needed for extended periods of time
Ability to communicate and express or exchange ideas with others as well as those activities in which they must convey detailed or important instructions to other workers accurately, loudly, or quickly
Ability to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through communication, and to make the discriminations in sound
Visual requirements including color, depth perception, and field vision
Ability to tolerate stressful situations
Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
Ability to work under minimal to moderate supervision
Benefits
Opportunities for career growth.
Premier benefits and development.
Company
Avenue5 Residential
Avenue5 Residential is a property management company that provides apartment search, rental, leasing, and housing services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Walt Smith
CEO
Recent News
2025-10-23
2023-12-22
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