SmartBear · 1 day ago
Partner Program Manager
Somerville, MA
Full-time
Hybrid
Entry, Mid Level
$94K/yr - $110K/yr
2+ years expSmartBear is a company focused on enhancing software quality through innovative solutions. They are seeking a Partner Program Manager to oversee their Atlassian partner programs, ensuring operational excellence and compliance while supporting internal teams and external partners.
Computer Software
Responsibilities
Support and administer SmartBear’s Atlassian partner programs, ensuring operational excellence and compliance with program requirements
Act as the primary operational point of contact for internal teams and external partners related to Atlassian products and programs
Maintain accurate partner data, program documentation, and reporting to support business decisions and partner success
Administer day-to-day operations of SmartBear’s Atlassian partner programs, including onboarding, program compliance, and lifecycle management
Maintain partner records, contracts, certifications, and program status within internal systems and Atlassian partner portals
Coordinate with Sales, Alliances, Finance, and Legal teams to support partner transactions, incentives, and renewals
Prepare regular reports and dashboards on partner performance, program participation, and operational metrics
Support partner communications, including program updates, operational guidance, and documentation
Identify process improvement opportunities to scale partner operations and improve partner experience
Qualification
Required
2-4 years of experience in partner operations, program administration, sales operations, or a related role
Hands-on experience working with Atlassian products and/or Atlassian Partner Programs
Strong organizational skills with high attention to detail and the ability to manage multiple priorities
Experience working with CRM systems (Salesforce preferred) and partner management tools
Strong written and verbal communication skills, with the ability to collaborate cross-functionally
A proactive, service-oriented mindset with a passion for supporting partner success
Benefits
Performance-based bonuses for eligible roles
A generous benefits package that supports employees’ health and well-being
Flexible time off
Hybrid work options
Professional development opportunities
Company
SmartBear
SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential.
501-1000 employees
H1B Sponsorship
SmartBear has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Frank Roe
Chief Executive Officer
Bryce Chicoyne
COO
Company data provided by crunchbase