MyFundedFutures · 7 hours ago
Payments Risk & Chargeback Lead
DFW Metroplex
Full-time
Onsite
Senior Level
5+ years expMyFundedFutures is transforming the world of proprietary trading by providing traders with the capital, tools, and community they need to succeed. They are seeking a Payments Risk & Chargeback Lead to manage the payment risk and chargeback ecosystem, ensuring successful payments while minimizing fraud and disputes.
Financial Services
No H1B
Hiring Manager
Alicia S. Chaney
Responsibilities
You will be the system owner for how money enters the business
Own configuration of all payment processors (e.g., Checkout.com)
Design and manage:
Fraud rules
Velocity controls
Geographic restrictions
Card verification (AVS, CVV, 3DS)
Transaction limits and risk thresholds
Continuously tune rules to balance:
Conversion
Fraud exposure
Chargeback ratios
Partner with product and engineering to implement and test rule changes safely
You own the full lifecycle of disputes
Manage all chargeback workflows:
Alerts
Evidence collection
Representment
Network submissions
Build and maintain dispute playbooks by:
Reason code
Payment method
Product type
Geography
Track and optimize:
Win rate
Loss rate
Recovery dollars
Ensure compliance with Visa, Mastercard, AmEx, and processor thresholds
You proactively stop bad actors before they cost us money
Monitor:
Fraud rate
Friendly fraud
Account abuse
Payment method abuse
Partner with:
KYC / AML
Customer support
Trading ops to identify high-risk users and patterns
Implement device fingerprinting, behavioral risk signals, and data-driven rules
Own reporting on:
Authorization rates
Fraud rate
Chargeback rate
Dispute win rate
Payment success by country, method, and product
Build dashboards and executive-level reporting
Identify trends, leakage, and opportunities to improve revenue capture
A/B test fraud rules and payment flows
Partner with Product to reduce:
Failed payments
False positives
Friction in checkout
Recommend new tools, vendors, or processors when needed
Chargeback ratio is trending down
Approval rates are trending up
Fraud losses are within tolerance
Payments performance is clearly visible and understood
The business is no longer reacting — it is controlling its risk
Qualification
Required
5+ years in payments, fraud, or chargebacks in: Fintech, Prop trading, Online marketplaces, SaaS, High-risk payments environments
Hands-on experience configuring: Checkout.com, Worldpay, Nuvei or similar
Deep knowledge of: Visa, Mastercard, Amex and Discover dispute rules
Reason codes
Fraud tooling (Radar, Sift, Ekata, Fingerprint, etc.)
Experience in: Trading platforms, Subscriptions, Digital wallets, Global payments
Strong analytical and reporting skills - SQL or BI tool experience
Experience operating in a fast-growth or high-risk environment
Benefits
Comprehensive benefits
Performance-based incentives
Company
MyFundedFutures
MyFundedFutures is the premier futures prop trading firm for beginner and experienced traders alike.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase