Zillow · 2 hours ago
Trailing Document Specialist
Irvine-CA-Michelson Dr
Full-time
Onsite
Entry Level
$22.80/hr - $34.20/hr
2+ years expZillow is a leading real estate platform in the U.S. seeking a Trailing Document Specialist to play a key role in the mortgage lending process. This position involves delivering recorded documents to investors, managing workflows, and ensuring compliance with service level agreements.
MarketplaceOnline PortalsPropTechReal Estate
Responsibilities
Deliver all recorded documents to the investor once received
Utilizes Final Document Tracking to follow-up on aging documents and analyzing document errors to determine best corrective action
Must work within timeframes dictated by the specific investors to minimize any cost to cure
Tracking and reporting on Aged trailing document
Communicate with Title Companies and County Records offices to coordinate corrections or obtain missing trailing documents
Independently manages assigned tasks and workflow items to satisfy service level agreements
Quality focused and industrious. Take pride in work
Strong sense of urgency
Thrives in a fast-paced environment with the skills to handle pressure and meet deadlines under pressure
Actively resolves problems in a dynamic, process-centered environment
Excellent attention to detail and time management skills
A communicator that possesses strong written and verbal skills
Proficient Microsoft Office suite skills required
Willing to work overtime as required
Input and maintain information within the LOS (Encompass) including all communication with Title Company/Settlement Agent
Adhere to all Final Document service level agreements with respect to delivering original documentation to the Investor
Work with other roles within Post Closing to allow for the timely completion of all daily duties
Maintain company service level and turn-time standards; specific measurables include return-call times, return-email times, and task completion times
Qualification
Required
2+ years of Post-Closing or other directly related experience is a plus
Tracking and reporting on Aged trailing document
Communicate with Title Companies and County Records offices to coordinate corrections or obtain missing trailing documents
Independently manages assigned tasks and workflow items to satisfy service level agreements
Quality focused and industrious. Take pride in work
Strong sense of urgency
Thrives in a fast-paced environment with the skills to handle pressure and meet deadlines under pressure
Actively resolves problems in a dynamic, process-centered environment
Excellent attention to detail and time management skills
A communicator that possesses strong written and verbal skills
Proficient Microsoft Office suite skills required
Willing to work overtime as required
Input and maintain information within the LOS (Encompass) including all communication with Title Company/Settlement Agent
Adhere to all Final Document service level agreements with respect to delivering original documentation to the Investor
Work with other roles within Post Closing to allow for the timely completion of all daily duties
Maintain company service level and turn-time standards; specific measurables include return-call times, return-email times, and task completion times
Benefits
Equity awards based on factors such as experience, performance and location
Company
Zillow
Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.
5001-10000 employees
H1B Sponsorship
Zillow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (179)
2024 (150)
2023 (171)
2022 (256)
2021 (239)
2020 (195)
Funding
Current Stage
Public CompanyTotal Funding
$96.63MKey Investors
Legg MasonPAR Capital ManagementBenchmark,TCV
2016-08-01Post Ipo Equity
2014-04-01Post Ipo Equity
2012-12-12Post Ipo Equity· $4.13M
Leadership Team
Lloyd Frink
Co-Founder & Co-Executive Chair
Rich Barton
Co-founder and Co-Executive Chair
Recent News
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