Yubico · 8 hours ago
Director of Quality
New York, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$105K/yr - $150K/yr
5+ years expYubico is the creator of secure passkeys and a leading provider of hardware authentication security keys. They are seeking a strategic and hands-on Director of Quality to architect and drive the Quality Management System for global YubiKey production, ensuring quality is integrated into all processes and issues are systematically addressed.
Cloud SecurityConsumer ElectronicsCyber SecurityElectronicsHardwareOpen SourceSoftwareWireless
Responsibilities
Architect and drive the implementation of a scalable Quality Management System (QMS) according to ISO 9001 standards
Accelerate and structure the ongoing transition from tribal knowledge to documented, auditable, and repeatable process to support QMS
Establish a multi-tier quality framework where failures are caught by overlapping layers of defense, including supplier quality, incoming inspection, in-process automated gating, and final outgoing audit
Build and lead an internal Quality Academy to drive QMS delivery
Collaborate with Engineering to push for rigorous DFMEA and tool requirements, recognizing them as the supplier of manufacturing capabilities while educating Operators on SOPs/OCAPs and Leadership on quality metrics
Partner closely with Engineering during the Design phase to drive Design Failure Mode and Effects Analysis (DFMEA)
Provide requirements and drive execution to ensure "design gating" - preventing products from moving to production without a clear quality plan
Lead the execution of risk-based Process Failure Mode and Effects Analysis (PFMEA) during the Production and Fulfillment phase
Make these technical documents "readable" and actionable for floor staff to prevent errors in configuration, warehouse, packaging, and fulfillment
Develop and maintain rigorous Control Plans that specify exactly how quality is monitored at every step
Implement detection methods, including new inspection methods and functional testing
Chair the MRB and manage the deviation/waiver process. Ensure rigorous engineering validation is performed before any out-of-spec material is approved for production runs
Define clear, readable "Out of Control Action Plans" (OCAP). Transform reactive firefighting into systematic rectification by ensuring production teams know exactly when to Stop, Call, Wait, or Adjust when metrics drift
Own and execute the Counterfeit Prevention Program
Implement strict controls over component sourcing and chain of custody to protect the security integrity of YubiKeys
Enforce rigorous quality standards for raw material suppliers and contract manufacturers, ensuring compliance with our security and reliability requirements
Qualification
Required
5-10 years of experience in trade compliance or logistics
Background in international logistics or supply chain strategy
Bachelor's degree in Business, International Trade, Logistics, or a related field
Strong knowledge of international trade laws, U.S. Customs regulations, and export controls
Experience managing a comprehensive trade compliance program
Strong working knowledge of ERP and trade compliance tools
Deep familiarity with U.S. export regulations (EAR, ITAR) and international customs processes
Hands-on experience managing ECCN/HTS classification, AES filing, and documentation workflows
Proven track record of managing broker relationships and resolving customs delays
Excellent organizational and communication skills, with ability to advise technical and non-technical teams
Excellent organizational, analytical, and problem-solving skills
Strong interpersonal and communication abilities
Benefits
Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family.
Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting.
Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate.
Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program.
Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year.
Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total).
Commuter Benefits. If you need to commute to the office, we offer commuter benefits.
Company
Yubico
Yubico protects logins with hardware devices like YubiKey, which offer secure and user-friendly two-factor and passwordless authentication.
201-500 employees
H1B Sponsorship
Yubico has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (6)
2022 (2)
2021 (5)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$292.2MKey Investors
AMFMeritech Capital PartnersAndreessen Horowitz
2023-10-03Post Ipo Equity· $204.32M
2023-09-21IPO
2020-07-08Series Unknown· $32.88M
Leadership Team
Jerrod Chong
acting CEO
Christopher Harrell
Chief Technology Officer
Recent News
BiometricUpdate.com
2026-02-03
BiometricUpdate.com
2025-12-19
Company data provided by crunchbase